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User Guide

eSpace 7910 and 7950 IP Phone V200R003C30

Describes the services supported by the eSpace 7910&7950 IP phones and the implementation of such services.
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Presence

Presence

On your phone LCD screen, you can view or set your phone status, and view the status of your contacts in your contact list, call history, redial list, and conference participant list. This function provided is known as presence.

Before using the presence function, ensure that your account has been assigned the presence service rights. For any questions, contact your system administrator.

Setting Status

You can set your status to idle, busy, or DND depending on your needs.

  1. Press Status.
  2. Select the desired status.
  3. Press Select.

Viewing Status

  • Viewing your own status

    You can view your own status in the upper right corner of your phone screen. Table 8-12 describes the status.

Table 8-12 Status description

Icon

Description

The phone is in idle state.

The phone is in busy state, which can be subdivided into offhook, dialing, absent, receiving a call, placing a call, and being engaged in a call.

The phone is in DND state.

  • Viewing the status of your contacts

    You can view the status of your contacts in your contact list, call history, redial list, and conference participant list.

    In the IMS+UC network environment, your phone displays the converged status of your contacts. If a contact has an IP phone number and a soft terminal number, your phone displays only one status icon for this contact, which is the converged status of this contact. Table 8-13 describes the status convergence rules.

    When a contact from the directory saved on the IP phone has multiple hard terminal numbers and the contact's IP phone is set to DND, only the status of the first number in the contact details is displayed as DND.

Table 8-13 Status convergence

Status of the IP Phone Number

Status of the Soft Terminal Number

Converged Status

Icon

DND

Idle, busy, DND, offline, away, unknown, or NA (NA: no soft terminal number)

DND

Idle, busy, DND, offline, unknown, or NA (NA: no IP phone number)

DND

DND

Busy

Idle, busy, offline, away, unknown, or NA

Busy

Idle, busy, offline, unknown, or NA

Busy

Busy

Idle, offline, unknown, or NA

Away

Away

Idle, offline, unknown, or NA

Idle

Idle (soft terminal's idle icon)

Idle, offline, unknown, or NA

Unknown

Unknown

No icon

Idle

Offline

Idle (IP phone's idle icon)

Idle, offline, unknown, or NA

Offline

Offline

Idle, offline, or unknown

NA

Idle (IP phone's idle icon), offline, or unknown

, , or no icon

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Updated: 2019-10-30

Document ID: EDOC1000129167

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