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Error Code Reference

OceanStor V3 Series V300R006

This document is applicable to OceanStor 2200 V3, 2600 V3 Video Surveillance Edition, 2600 V3, 5300 V3, 5500 V3, 5600 V3, 5800 V3, 6800 V3, 18500 V3, and 18800 V3. This document provides error codes of the storage system and guides maintenance engineers and technical support engineers to locate and rectify faults based on error codes. The document that you browse online matches the latest C version of the product. Click Download to download documents of other C versions.
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0x404032C3

0x404032C3

Error Code

Description

Possible Causes

Handling Suggestion

Applicable Model

0x404032C3

The dirty data flag is invalid during system power-on.

The controller that stores valid data is not powered on.

(Note: Do not insert or remove the controller or power modules. Otherwise, data loss will occur.)

1. If this fault occurs for the first time, wait 50 minutes. During the waiting period, check whether all controllers are powered on. If no, power on the controllers that have not been powered on. If the fault persists after 50 minutes, go to Step 2.

2. Log in to the CLI of each controller that failed to be powered on and go to the minisystem mode. Then, reset the controllers (by running the rebootsys command and then pressing Enter). If the fault persists after the system is restarted, go to Step 3.

3. Collect system logs (Method 1: Download logs on the OceanStor DeviceManager. Method 2: In the CLI minisystem mode of the controllers that fail to be powered on, execute the os_backup_info.sh script. Obtain the logs from the given directory after the log collection is complete. For details, see descriptions about one-click log collection in the user manual.) and contact technical support engineers.

Applicable to all models.

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Updated: 2019-07-12

Document ID: EDOC1000138404

Views: 150257

Downloads: 314

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