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Error Code Reference

OceanStor V3 Series V300R006

This document is applicable to OceanStor 2200 V3, 2600 V3 Video Surveillance Edition, 2600 V3, 5300 V3, 5500 V3, 5600 V3, 5800 V3, 6800 V3, 18500 V3, and 18800 V3. This document provides error codes of the storage system and guides maintenance engineers and technical support engineers to locate and rectify faults based on error codes. The document that you browse online matches the latest C version of the product. Click Download to download documents of other C versions.
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0x4000C93C

0x4000C93C

Error Code

Description

Possible Causes

Handling Suggestion

Applicable Model

0x4000C93C

The internal and external key management policies cannot be switched when the key from key management is in use.

The internal and external key management policies cannot be switched when the key from key management is in use.

Step1 Check whether there are disk domains whose member disks are encryption disks.

1.1 If yes, delete all disk domains whose member disks are encryption disks and then try again. If the problem persists=>[Step3].

1.2 If no=>[Step2].

Step2 Run the "show disk general" command to check the disk information. Run the "change disk erase" command to destruct data of the encryption disks whose values of "AutoLock State" are "ON". Then, try again. If the problem persists=>[Step3].

Step3 Collect related information and contact technical support engineers.

Applicable to all models.

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Updated: 2019-07-12

Document ID: EDOC1000138404

Views: 146220

Downloads: 309

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