Logging In to the eService Client

Prerequisites

eService has been installed.

Procedure

1. Start eService.

   You can start eService using either of the following methods:

   • After eService is installed, start eService immediately and click Finish.
   • On the desktop, double-click the eService icon to start eService.

2. In the login dialog box that is displayed, select an interface language, fill in Administrator Password, and click Log In.

   Use the default password to log in to eService. The default administrator password is Admin@123.

3. (Optional) Change the login password.
   1. Click OK in the dialog box that is displayed upon the first login indicating Please change the default password upon the first login.

      Change Password is displayed.

   2. Enter the old password in Old Password and the new password in New Password and click OK.

      Successfully changed the password is displayed.

      • The password must contain 8 to 32 characters including case-sensitive letters and special characters. The new password must be different from the default password.
      • The password validity period is six months. Change the password within the specified period.
   3. After the password is changed, the login dialog box is displayed again. In the dialog box that is displayed, select Language, enter the password in Administrator Password, and click Log In.

   The account is locked after incorrect passwords are entered for five consecutive times. It will be unlocked 5 minutes later.

Follow-up Procedure

For system security, eService will log out automatically if a user that has logged in does not perform any operations for 10 minutes. A window that asks you to log in again is displayed.

You can enter Administrator Password to log in to eService again.