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Administrator Guide

OceanStor V3 Series V300R006

This document is applicable to OceanStor 2200 V3, 2600 V3, 5300 V3, 5500 V3, 5600 V3, 5800 V3, 6800 V3, 18500 V3, and 18800 V3. Routine maintenance activities are the most common activities for the storage device, including powering on or off the storage device, managing users, modifying basic parameters of the storage device, and managing hardware components. This document is intended for the system administrators who are responsible for carrying out routine maintenance activities, monitoring the storage device, and rectifying common device faults.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Configuring the eService

Configuring the eService

This section describes how to prepare and configure the eService.

Procedure

  1. Log in to DeviceManager.
  2. Choose Settings > eService Settings.

    NOTE:

    If it is the first time to enter the eService Settings page, the Sign Authorization Letter dialog box is displayed. Read the authorization letter carefully, select I have a clear understanding of the data collection scope and data processing method of Huawei eService system, and agree to connect to Huawei eService system, and click OK. If you click Close or , the eService parameter settings cannot be modified or saved. In addition, the Sign Authorization Letter dialog box will be displayed again when you enter the eService Settings page the next time.

  3. Select the I agree to upload information to eService check box.
  4. Select the eService site where storage device data is sent back. Table 5-33 describes the site types.

    Table 5-33 eService sites

    Site Name

    Application Scenario

    Carrier in mainland China

    Carrier users in mainland China

    Carrier outside mainland China (Germany)

    Carrier users outside mainland China

    NOTE:

    Select this site for carrier users in Hong Kong, Macao, and Taiwan.

    Enterprise in mainland China

    Enterprise users in mainland China

    Enterprise outside mainland China (Germany)

    Enterprise users outside mainland China

    NOTE:

    Select this site for enterprise users in Hong Kong, Macao, and Taiwan.

  5. Configure the connectivity between the storage system and external networks.

    1. Click Network Configurations.

      The Network Configurations dialog box is displayed.

    2. (Optional) Configure a proxy server.
      If storage systems access Internet through internal HTTP proxy, a proxy server must be configured. Table 5-34 describes the proxy server parameters.
      Table 5-34 Proxy server parameters

      Parameter

      Description

      Value

      Enable

      Specifies whether to enable or disable the proxy server.

      [Value range]

      Select or deselect the Enable check box.

      [Example]

      Select Enable.

      HTTP Proxy Server Address

      Specifies the HTTP proxy server address.

      [Value range]

      Only IPv4 addresses and domain names are supported.

      • An IPv4 address has the following requirements:
        • The 32-bit address is evenly divided into four fields. Each 8-bit field is expressed in dotted-decimal.
        • Each field of the IP address cannot be blank and must be an integer.
        • The value of the first field ranges from 1 to 223.
        • The values of other fields range from 0 to 255.
        • The IP address cannot be a special address such as the broadcast address.
      • The domain name has the following requirements:
        • A domain name is not case-sensitive and must be an English domain name.
        • An English domain name contains 1 to 255 characters.
        • An English domain name can only contain letters (a to z, A to Z), digits (0 to 9), dots (.), and hyphens (-). It cannot start or end with a hyphen (-).

      [Example]

      192.168.0.1

      test.com

      Port

      Specifies the HTTP proxy server port.

      [Value range]

      1 to 65535

      [Example]

      80

      Username

      Specifies the username.

      [Value range]

      • The username must contain 1 to 63 characters.
      • The username cannot contain single quotation marks (').

      [Example]

      files

      Password

      Specifies the user password.

      [Value range]

      The password must contain 1 to 63 characters.

      [Example]

      123456

    3. (Optional) Configure the DNS server.

      After the DNS service is configured, the storage system can resolve and access external domain names.

      NOTE:
      • If a direct-connection network is used (namely an internal HTTP proxy server is not used), configure the DNS service and use the IP address 8.8.8.8 or 114.114.114.114 of the external DNS server.
      • If an internal HTTP proxy server is deployed and the proxy server address is a domain name, configure the DNS service.
      • If an internal HTTP proxy server is deployed and the proxy server address is an IP address, you do not need to configure the DNS service.
      • Ensure that the configured DNS server can resolve the extranet domain name.
      1. Set Active DNS IP Address.
      2. (Optional) Set Standby DNS IP Address 1.
      3. (Optional) Set Standby DNS IP Address 2.
        NOTE:

        Configure the standby DNS IP address 1 first and then the standby DNS IP address 2.

      4. (Optional) Test the connection between the DNS server and storage system.

        You can click Test of each DNS IP address to test its availability.

    4. Click OK.

      The network configuration is complete.

  6. Enter a site name.

    NOTE:
    • The site name contains 1 to 127 characters.
    • The site name contains only letters, digits, underscores (_), hyphens (-), periods (.), or spaces.

  7. (Optional) Obtain, import, and activate the authorization letter.

    NOTE:
    • The authorization letter will be uploaded to eService for centralized archiving.
    • If the scanned copy of the authorization letter cannot be uploaded through DeviceManager, send the authorization letter to the eService mailbox (eservice@huawei.com) for archiving after the authorization letter is signed.
    1. Click Obtain Template.

      The Letter of Authorization on the Deployment of Huawei OceanStor eService and Processing of [Customer]'s Data page is displayed.

    2. Download the authorization letter, fill in it, and then save it in the *.jpg format by photographing or scanning.
    3. Click Select, select the authorization letter in the *.jpg format, and click Open.
    4. Click Import.

      The Success dialog box is displayed.

    5. Click OK.

  8. Set a contact person.

    NOTE:

    The contact person is the administrator of the storage device in the eService system. If added successfully, the administrator receives messages from eService.

    1. Click Add.

      The Add Contact dialog box is displayed.

    2. Set the contact person information. Table 5-35 describes the related parameters.
      Table 5-35 Contact person parameters

      Parameter

      Description

      Last Name

      • The name length contains 1 to 63 characters.
      • The name contains only letters, digits, underscores (_), hyphens (-), and periods (.).

      First Name

      • The name length contains 1 to 63 characters.
      • The name contains only letters, digits, underscores (_), hyphens (-), and periods (.).

      Email

      Indicates the email address for receiving messages from eService.

      Country Code

      • Indicates the international area code of the country where the phone number that receives messages from eService is located.
      • The value contains only digits, asterisk (*), pound sign (#), plus sign (+), left parenthesis ((), right parenthesis ()), or hyphens (-).

      Telephone

      • Indicates the phone number used to receive messages from eService.

        The value contains only digits, asterisk (*), pound sign (#), plus sign (+), left parenthesis ((), right parenthesis ()), or hyphens (-).

  9. (Optional) Enable the audit log function for the eService.

    1. Select Enable.
    2. Set the parameters of audit logs.

      Click . The Audit Log dialog box is displayed. Table 5-36 describes related parameters.

      NOTE:

      If the Syslog notification function has been enabled and configured for the storage system, parameters related to audit logs have been set.

      Table 5-36 Audit log parameters

      Parameter

      Description

      Value

      Port

      Indicates the port number of the Syslog notification. The default value is 514.

      NOTE:

      The port number configured in the storage system must be the same as that configured on the Syslog server.

      [Description]

      The value of the port number ranges from 1 to 65535.

      [Example]

      3

      Protocol

      Indicates the protocol over which the Syslog notification is sent. Possible values include UDP, TCP, and TCP+SSL/TLS. The default value is UDP.

      NOTE:
      • Ensure that the UDP, TCP, TCP+SSL/TLS protocols have been configured on the Syslog server. Security risks arise if the protocol is UDP or TCP. Therefore, you are advised to select TCP+SSL/TLS.
      • The protocol configured in the storage system must be the same as that configured on the Syslog server.

      [Example]

      UDP

      Receiver Server Address

      Indicates the server IP address or domain name address.

      [Value range]

      • An IPv4 address has the following requirements:
        • The 32-bit address is evenly divided into four fields. Each 8-bit field is expressed in dotted-decimal.
        • Each field of the IP address cannot be blank and must be an integer.
        • The value of the first field ranges from 1 to 223 (excluding 127).
        • The values of other fields range from 0 to 255.
        • The IP address cannot be a special address such as the broadcast address.
      • An IPv6 address has the following requirements:
        • The 128-bit address is evenly divided into eight fields. Each 16-bit field is expressed in four hexadecimal numbers and separated with colons.
        • In each 16-bit field, zeros before integers can be removed. However, at least one digit must be reserved in each field.
        • If the IP address contains a long string of zeros, you can represent the neighboring zeros with double colons (::) in the colon-separated hexadecimal field. Each IP address contains only one double-colon (::). The double-colon (::) can also be used to represent neighboring zeros of the IP address.
        • The IP address cannot be a special address such as a network address, loop address, or multicast address.
      • The domain name has the following requirements:
        • A domain name is not case-sensitive and must be an English domain name.
        • An English domain name contains 1 to 255 characters.
        • An English domain name can only contain letters (a to z, A to Z), digits (0 to 9), dots (.), and hyphens (-). It cannot start or end with a hyphen (-).

      [Example]

      192.168.1.100

      fc00::1234

      www.test.com

    3. Click Test to test the connectivity between the storage system and server that receives audit logs.

  10. Save and authenticate the eService service.

    1. Click Save and Authenticate.

      The Execution Result dialog box is displayed.

    2. Click Close.

      The Authenticate Device dialog box is displayed.

    3. Enter the device authentication account and password.
      NOTE:

      The device authentication account refers to the Huawei support account. If you do not have a Huawei support account, contact Huawei technical support center to apply for such an account.

    4. Click OK.

      The Success dialog box is displayed.

    5. Click OK.

      After the device authentication is complete, the Access Authentication status changes to Authenticated.

    6. (Optional) Click Network Test to check whether the eService service can be used properly.
      NOTE:

      After the eService is enabled, device authentication is available. The eService service availability test can be performed only after the device authentication is complete.

  11. After the configuration is successful, log in to the eService cloud management device by referring to the eService Intelligent Cloud Management System User Guide.
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Updated: 2019-07-12

Document ID: EDOC1000138854

Views: 35715

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