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Error Code Reference 06

OceanStor 18500 V3 and 18800 V3 Mission Critical Storage System V300R003

This document provides error codes of the storage system and guides maintenance engineers and technical support engineers to locate and rectify faults based on error codes.
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0x4000C90A

0x4000C90A

Error Code Description Possible Causes Handling Suggestion

0x4000C90A

When a cluster is being powered on, the SNs in the DB data on disks are inconsistent with those on the backplane. As a result, the DB fails to be started and the power-on process is interrupted.

DB data needs to be recovered from disks during the DB startup. If the SNs on all disks are inconsistent with those on the backplane, valid DB data cannot be obtained and DB startup fails, interrupting the power-on process. Check whether all the coffer disks or the enclosures of the disk array have been replaced or whether the disk array SN has been changed. If the coffer disks or the enclosures of the disk array have been replaced or the disk array SN has been changed, clear the DB data and power on the cluster, or change the disk array SN to the one in the DB.
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Updated: 2019-04-04

Document ID: EDOC1000140127

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