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Event Reference

OceanStor Dorado V3 Series V300R001

This document is applicable to OceanStor Dorado5000 V3, Dorado6000 V3 and Dorado18000 V3. This document describes the basic knowledge about the events of storage system in terms of event definition, event level, impact on the system, possible cause, and handling procedure. The document that you browse online matches the latest C version of the product. Click Download to download documents of other C versions.
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0x100F00CF0034 A Controller Is Isolated

0x100F00CF0034 A Controller Is Isolated

Description

A controller is isolated.

Applicable Model

Applicable to all models.

Attribute

ID

Event Level

Automatically Cleared

0x100F00CF0034

Critical

Yes

Impact on the System

The system performance deteriorates.

Possible Causes

The data link to the controller is down.

Procedure

  1. Check whether the device is connected through switch.

    1. If yes=> Step2.
    2. If no=> Step3.

  2. Check whether the switch is working.

    1. If yes=> Step3.
    2. If no, turn on the switch. After that, if the alarm persists=> Step3.

  3. Check whether the cable connection is correct.

    1. If yes, the cable may be damaged, requiring a replacement. After that, if the alarm persists=> Step4.
    2. If no, connect the cable correctly. After that, if the alarm persists=> Step4.

  4. Collect related information and contact technical support engineers.
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Updated: 2018-10-19

Document ID: EDOC1000141827

Views: 84672

Downloads: 168

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