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Event Reference

OceanStor Dorado V3 Series V300R001

This document is applicable to OceanStor Dorado5000 V3, Dorado6000 V3 and Dorado18000 V3. This document describes the basic knowledge about the events of storage system in terms of event definition, event level, impact on the system, possible cause, and handling procedure. The document that you browse online matches the latest C version of the product. Click Download to download documents of other C versions.

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0xF000A0118 The System Failed To Monitor A Disk In The Controller Enclosure

0xF000A0118 The System Failed To Monitor A Disk In The Controller Enclosure

Description

The system failed to monitor a disk in the controller enclosure.

Applicable Model

Applicable to all models.

Attribute

ID

Event Level

Automatically Cleared

0xF000A0118

Major

Yes

Impact on the System

The disk in the controller enclosure cannot be used properly. As a result, the disk domain may be degraded and host performance may deteriorate.

Possible Causes

  • The disk is faulty.
  • The disk type does not match the device model.
  • The disk is not securely inserted into the slot, or not latched properly.
  • The controller is faulty.
  • The enclosure midplane is faulty.

Procedure

  1. Check whether alarms are generated indicating disk faults.

    1. If yes, replace the faulty disks. If the alarm persists=> Step2.
    2. If no=> Step2.

  2. Check whether the disk type matches the device model.

    1. If no, insert a matched disk.
    2. If yes=> Step3.

  3. Check whether the disk is securely inserted, whether the disk is latched properly.

    1. If no, plug out the disk and reinsert the disk, fasten the latch properly. Please ensure that the whole process is finished in 3 minutes. If the alarm persists=> Step4.
    2. If yes=> Step4.

  4. Check whether alarms are generated indicating controller faults.

    1. If yes, replace the faulty controller. If the alarm persists=> Step5.
    2. If no=> Step5.

  5. Collect related information and contact technical support engineers to replace the enclosure where the disk resides.
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Updated: 2018-10-19

Document ID: EDOC1000141827

Views: 94017

Downloads: 178

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