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Event Reference

OceanStor Dorado V3 Series V300R001

This document is applicable to OceanStor Dorado5000 V3, Dorado6000 V3 and Dorado18000 V3. This document describes the basic knowledge about the events of storage system in terms of event definition, event level, impact on the system, possible cause, and handling procedure. The document that you browse online matches the latest C version of the product. Click Download to download documents of other C versions.
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0xF000B0052 Incompatible Heterogeneous Array Connected To The System

0xF000B0052 Incompatible Heterogeneous Array Connected To The System


An incompatible heterogeneous storage array is connected to the local storage system.

Applicable Model

Applicable to all models.



Event Level

Automatically Cleared




Impact on the System

Incompatibility may interrupt services.

Possible Causes

  • An incorrect storage array is connected.
  • There is no support package for the heterogeneous storage array.


  1. If eDevLUNs have been created for the external LUNs of the heterogeneous storage array, delete those eDevLUNs.
  2. Disconnect all physical links between the heterogeneous storage array and the local storage array. If the local storage array is connected to heterogeneous storage arrays whose SNs cannot be obtained, or any incompatible storage arrays, manually clear the alarm.
  3. If the heterogeneous storage array needs to be connected to the local storage array, load the support package of the heterogeneous storage array and connect it again.
Updated: 2018-10-19

Document ID: EDOC1000141827

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