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Event Reference

OceanStor Dorado V3 Series V300R001

This document is applicable to OceanStor Dorado5000 V3, Dorado6000 V3 and Dorado18000 V3. This document describes the basic knowledge about the events of storage system in terms of event definition, event level, impact on the system, possible cause, and handling procedure. The document that you browse online matches the latest C version of the product. Click Download to download documents of other C versions.

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0xF000B0064 External LUN Offline

0xF000B0064 External LUN Offline


An external LUN is offline.

Applicable Model

Applicable to all models.



Event Level

Automatically Cleared




Impact on the System

The eDevLUN and related features become faulty.

Possible Causes

  • The external LUN's link is disconnected.
  • The initiator of the external LUN's link is deleted.
  • The mapping of the external LUN is deleted.


  1. Check whether link between the external array and the local array is disconnected.

    1. If yes, connect the link based on the standard network in the related product manual. If the fault persists=> Step2.
    2. If no=> Step2.

  2. Check whether the initiator of a link is removed.

    1. If yes, add the initiator back. If the fault persists=> Step3.
    2. If no=> Step3.

  3. Check whether the mapping of the corresponding external LUN is deleted.

    1. If yes, add the mapping. If the fault persists=> Step4.
    2. If no=> Step4.

  4. Collect related event information and contact technical support.
Updated: 2018-10-19

Document ID: EDOC1000141827

Views: 95626

Downloads: 181

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