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Event Reference

OceanStor Dorado V3 Series V300R001

This document is applicable to OceanStor Dorado5000 V3, Dorado6000 V3 and Dorado18000 V3. This document describes the basic knowledge about the events of storage system in terms of event definition, event level, impact on the system, possible cause, and handling procedure. The document that you browse online matches the latest C version of the product. Click Download to download documents of other C versions.
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0xF0060004 Host Port Link Down

0xF0060004 Host Port Link Down

Description

A host port is disconnected from the application server or other devices.

Applicable Model

Applicable to all models.

Attribute

ID

Event Level

Automatically Cleared

0xF0060004

Major

Yes

Impact on the System

The application server or other devices cannot communicate with the storage system through the host port.

Possible Causes

  • The cable is removed or damaged.
  • The optical module of the port or its peer port is faulty.
  • The port or its peer port is faulty.
  • The interface module or its peer module is faulty.

Procedure

  1. Check cable connections.

    1. If the cable is removed, reinsert it. If the alarm persists=> 1.2.
    2. If the cable is damaged, replace it. If the alarm persists=> 1.3.
    3. If the port has an optical module=> Step2. If no=> 1.4.
    4. If no exceptions are detected=> Step3.

  2. Check whether optical modules of the peer port are damaged.

    1. Remove and reinsert optical modules of the peer port and reinsert the cables. If the alarm persists=> 2.2.
    2. Replace the optical module of the peer port one by one and reinsert the cables. If the alarm persists=> Step3.

  3. Check the port configuration.

    1. Check whether the topology mode of the port matches that of its peer port. If no, make adaptation adjustment. If the alarm persists=> 3.2.
    2. Check whether the rate of the port matches that of its peer port. If no, make adaptation adjustment. If the alarm persists=> Step4.

  4. Check whether the port and interface module of the two ends connected by the cable are faulty. If yes, rectify the faults. If the alarm persists=> Step5.
  5. Contact technical support engineers.
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Updated: 2018-10-19

Document ID: EDOC1000141827

Views: 85304

Downloads: 169

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