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0xF00CE0015 Failed To Monitor Controllers Enclosure
Description
The system cannot monitor all controllers in a controller enclosure.
Applicable Model
Applicable to all models.
Attribute
ID |
Event Level |
Automatically Cleared |
|---|---|---|
0xF00CE0015 |
Critical |
Yes |
Impact on the System
If all the controllers in the controller enclosure cannot be monitored, the storage system cannot provide services correctly.
Possible Causes
- The controller enclosure is powered off.
- All controllers in the controller enclosure fail to be powered on.
- All controllers in the controller enclosure are faulty.
- The controller enclosure ports that connect to other controller enclosures and switches are faulty.
Procedure
- Check the power supplies to the controller enclosure.
- If any power cable to the controller enclosure is removed, reinsert the power cable and power on the controller enclosure. If the alarm persists=> 1.2.
- If any power module to the controller enclosure is faulty, replace the faulty power module and power on the controller enclosure. If the alarm persists=> Step2.
- If all power supplies to the controller enclosure are normal=> Step2.
- Check the controller enclosure state.
- If the running indicator on the controller enclosure keeps blinking for more than 10 minutes=> Step5.
- If the controller enclosure enters safe mode=> Step5.
- If the controller enclosure is powered on correctly=> Step3.
- Check whether alarms are generated indicating the faults of controllers in the controller enclosure.
- If yes, replace the faulty controllers. If the alarm persists=> Step4.
- If no=> Step4.
- Check whether the controller enclosure is correctly cabled to other controller enclosures and switches.
- If no, cable the controller enclosure with other controller enclosures and switches correctly. If the alarm persists=> Step5.
- If yes=> Step5.
- Collect all related information and contact technical support engineers.
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