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Event Reference

OceanStor Dorado V3 Series V300R001

This document is applicable to OceanStor Dorado5000 V3, Dorado6000 V3 and Dorado18000 V3. This document describes the basic knowledge about the events of storage system in terms of event definition, event level, impact on the system, possible cause, and handling procedure. The document that you browse online matches the latest C version of the product. Click Download to download documents of other C versions.
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0xF01050021 Abnormal Communication Of Switch Port

0xF01050021 Abnormal Communication Of Switch Port

Description

The communication of a switch port is abnormal.

Applicable Model

Applicable to all models.

Attribute

ID

Event Level

Automatically Cleared

0xF01050021

Major

Yes

Impact on the System

  • The switch port performance decreases.
  • The port cannot provide services.

Possible Causes

  • Cables are loosen up or damaged.
  • The port is faulty.
  • Interface modules are faulty.
  • The switch port has too many bit errors.

Procedure

  1. Check cable connections.

    1. If any cable is not firmly inserted, reinsert it. If the alarm persists=> 1.2.
    2. Replace the cable. If the alarm persists=> Step2.

  2. Check whether optical modules are installed.

    1. If yes, replace the optical module of the port and that of its peer port. If the alarm persists=> Step3.
    2. If no=> Step3.

  3. Replace the modules where the port and its peer port reside. If the alarm persists=> Step4.
  4. Collect related information and contact technical support engineers.
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Updated: 2018-10-19

Document ID: EDOC1000141827

Views: 87522

Downloads: 169

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