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Event Reference

OceanStor Dorado V3 Series V300R001

This document is applicable to OceanStor Dorado5000 V3, Dorado6000 V3 and Dorado18000 V3. This document describes the basic knowledge about the events of storage system in terms of event definition, event level, impact on the system, possible cause, and handling procedure. The document that you browse online matches the latest C version of the product. Click Download to download documents of other C versions.
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0xF3C030002 No Backup Links Available

0xF3C030002 No Backup Links Available

Description

No backup link is available.

Applicable Model

Applicable to all models.

Attribute

ID

Event Level

Automatically Cleared

0xF3C030002

Warning

Yes

Impact on the System

Reliability of communication between the system and quorum server decreases.

Possible Causes

No backup quorum link is configured for the system or the quorum link is disconnected.

Procedure

  1. Check whether the quorum server is configured with a backup link.

    1. If yes=> Step2.
    2. If no, add a backup link for the quorum server. Ensure that at least two system controllers have quorum links with the quorum server. If the alarm persists=> Step6.

  2. Check whether a disconnected quorum link exists.

    1. If yes=> Step3.
    2. If no=> Step6.

  3. Check whether the link is properly connected.

    1. If yes=> Step4.
    2. If no, replace the network cable of the faulty link. Ensure that the link is stably connected. If the alarm persists=> Step4.

  4. Check whether the IP address of the quorum server is reachable.

    1. If yes=> Step5.
    2. If no, check the communication network configurations. Ensure that the IP address of the quorum server is reachable. If the alarm persists=> Step5.

  5. Check whether arbitration service ports are enabled on the quorum server's firewall.

    1. If yes=> Step6.
    2. If no, enable the arbitration service port (default port: 30002) to ensure that arbitration packets can pass through the firewall=> Step6.

  6. Collect related information and contact technical support engineers.
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Updated: 2018-10-19

Document ID: EDOC1000141827

Views: 85308

Downloads: 169

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