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Event Reference

OceanStor Dorado V3 Series V300R001

This document is applicable to OceanStor Dorado5000 V3, Dorado6000 V3 and Dorado18000 V3. This document describes the basic knowledge about the events of storage system in terms of event definition, event level, impact on the system, possible cause, and handling procedure. The document that you browse online matches the latest C version of the product. Click Download to download documents of other C versions.
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0xF3C050000 Quorum Server Link Is Down

0xF3C050000 Quorum Server Link Is Down

Description

The link between a storage array and a quorum server is down.

Applicable Model

Applicable to all models.

Attribute

ID

Event Level

Automatically Cleared

0xF3C050000

Major

Yes

Impact on the System

The number of links between the storage array and quorum server is reduced, decreasing reliability.

Possible Causes

  • The link is down.
  • The link is unstable.
  • The quorum server is faulty.
  • Arbitration service ports are disabled on the quorum server's firewall.
  • The arbitration certificate of HyperMetro is invalid.

Procedure

  1. Check whether the cable is correctly connected.

    1. If yes=> Step2.
    2. If no, replace the faulty network cable to ensure that the link works correctly. If the alarm persists=> Step2.

  2. Check whether the quorum server IP address is reachable.

    1. If yes=> Step3.
    2. If no, check communication network configurations, and ensure that the quorum server IP address is reachable. If the alarm persists=> Step3.

  3. Check whether arbitration service ports are enabled on the firewall of the quorum server.

    1. If yes=> Step4.
    2. If no, enable the arbitration service port to ensure that arbitration packets can pass through the firewall. The service port is 30002 by default. If the alarm persists=> Step4.

  4. Collect related information and contact technical support engineers.
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Updated: 2018-10-19

Document ID: EDOC1000141827

Views: 87532

Downloads: 169

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