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Alarm Handling

S600-E V200R010C00

This document provides the explanations, causes, and recommended actions of alarms on the product.
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WEB_1.3.6.1.4.1.2011.5.4.2.2.1.3 hwPortalMaxUserAlarm

WEB_1.3.6.1.4.1.2011.5.4.2.2.1.3 hwPortalMaxUserAlarm

Description

WEB/4/PORTALMaxUserAlarm: OID [OID] The number of portal users reached the maximum.(Slot:[OCTET] User-num:[INTEGER] Threshold:[INTEGER]%)

The number of online Portal users exceeded the upper alarm threshold.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.4.2.2.1.3 Warning equipmentAlarm(5)

Parameters

Name Meaning

OID

Indicates the MIB object ID of the alarm.

Slot

The value is fixed as 255.

User-num

Indicates the maximum number of Portal authentication users allowed on the device.

Threshold

Indicates the upper alarm threshold on the percentage of online Portal authentication user count against the maximum number of Portal authentication users allowed on the device.

Impact on the System

None

Possible Causes

The number of online Portal users exceeded the upper alarm threshold.

Procedure

  1. Run the display this command in the system view to check whether the upper alarm threshold configured by the portal user-alarm percentage command is proper.

    • If so, go to step 2.
    • If not, modify the upper alarm threshold.

  2. Run the display portal command to check whether the maximum number of Portal authentication users allowed on the device is proper.

    • If so, go to step 3.
    • If not, run the portal max-user command to modify the maximum number of Portal authentication users.

  3. Run the display access-user command to check whether online Portal authentication users are proper.

    • If so, replace the device with a higher-performance device.
    • If not, replan the network.

  4. Collect log and configuration information, and contact technical support personnel.
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Updated: 2019-09-24

Document ID: EDOC1000141873

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