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Alarm Handling

S600-E V200R010C00

This document provides the explanations, causes, and recommended actions of alarms on the product.
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OSPF_1. ospfVirtNbrRestartHelperStatusChange

OSPF_1. ospfVirtNbrRestartHelperStatusChange


OSPF/3/VNBRHELPERCHG:OID [oid]: The helper status of the virtual neighbor changes. (VirtNbrAreaId=[area-id], VirtNbrRtrId=[neighbor-router-id], ProcessId=[process-id], RouterId=[router-id], VirtNbrRestartHelperStatus=[gr-helper-state], VirtNbrRestartHelperAge=[gr-helper-value], VirtNbrRestartHelperExitReason=[quit-reason], InstanceName=[instance-name])

The helper status of the OSPF neighbor on the virtual link changed.


Alarm ID Alarm Severity Alarm Type Minor environmentalAlarm (6)


Name Meaning


Indicates the MIB object ID of the alarm.


Indicates the ID of the area that the virtual link belongs to.


Indicates the ID of a neighbor of the virtual link.


Indicates the process ID.


Indicates the ID of the local switch.


Indicates the new helper status.
  • 1: Normal Router, not-helping
  • 2: Helper Router, helping


Indicates the period during which the switch is in the helper state.


Indicates the reason why the switch leaves the helper status.
  • 1: not attempted
  • 2: restart/helper in progress
  • 3: restart/helper completed successfully
  • 4: restart/helper exit because of timeout
  • 5: restart/helper exit because of topology changed


Indicates the instance name.

Impact on the System

This alarm is generated when the neighbor on the virtual link leaves or enters the helper status. GR failure affects the normal forwarding of routes.

Possible Causes

During GR, the helper status of the neighbor on the virtual link changed.


  1. Perform the following configurations as required:

    • If the active/standby switchover is performed manually or the OSPF process is restarted through GR, go to Step 3.

    • If this trap is generated without any manual operation, go to Step 2.

  2. Collect alarm information and configuration information, and then contact technical support personnel.
  3. End.

Related Information


Updated: 2019-09-24

Document ID: EDOC1000141873

Views: 158444

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