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PGM/4/CONNECT_INPT
Message
PGM/4/CONNECT_INPT: The switch is disconnected from the Controller. The Controller is [STRING1] and the Controller IP address is [STRING2].
Parameters
| Parameter Name | Parameter Meaning |
|---|---|
| [STRING1] | Indicates that the controller is the master or backup. |
| [STRING2] | Indicates the controller IP address. |
Procedure
- Check whether a user disconnected the device from the controller manually. If not, go to step 2.
- Check the network connection. If the network connection is normal, go to step 3.
- Run the display group-policy status command to check the status of the controller associated with the device. If the status is not connected, the device does not set up a connection with the controller. Check whether the controller IP address configured in the RADIUS server template is correct and whether the device IP address added to the controller is correct. If not, modify the configuration.
- Collect log information and configuration information, and then contact technical support personnel. You can collect diagnostic information using the display diagnostic-information command.