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SW_SNPG/4/PORT_EVT_IGNORE
Procedure
- Run the display igmp-snooping port-info command to check information about group member ports in all VLANs. Find the groups that are no longer needed based on the command output, and then run the reset igmp-snooping group vlan vlan-id group-address group-address command in the user view to delete redundant IGMP snooping entries.
- Run the display igmp-snooping vlan configuration command to check the IGMP snooping configuration. Find the VLANs that are no longer used based on the command out, and then run the undo igmp-snooping enable command in views of these VLANs to disable IGMP snooping.
- Re-configure multicast services. If this log persists, go to step 4.
- Collect log information and configuration information, and then contact technical support personnel. You can collect diagnostic information using the display diagnostic-information command.