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Alarm Handling

S9300, S9300E, and S9300X V200R010C00

This document provides the explanations, causes, and recommended actions of alarms on the product.
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MSTP_1. hwMstpiPortLoopGuarded

MSTP_1. hwMstpiPortLoopGuarded


MSTP/2/LGEXP:OID [OID] The LOOP-Protection port did not receive BPDU packets in prescriptive time. (InstanceID=[INTEGER], PortInstanceID=[INTEGER], PortID=[INTEGER], IfIndex=[INTEGER], PortName=[STRING])

A port enabled with loop protection failed to receive BPDUs within a specified period, and was set to be in the Discarding state.


Alarm ID Alarm Severity Alarm Type Major communicationsAlarm(2)


Name Meaning


Indicates the MIB object ID of the alarm.


Indicates the instance ID.


Indicates the instance ID of the port.


Indicates the port ID.


Indicates the interface index.


Indicates the port name.

Impact on the System

The interface will not forward data.

Possible Causes


The peer switch did not send the BPDUs to the local switch within the specified period. The possible cause was that the spanning tree function was disabled on the peer switch.


The links connected to the peer were congested. Check whether the traffic was normal.


  1. Run the display stp [ process process-id ] [ instance instance-id ] [ interface interface-type interface-number | slot slot-id ] [ brief ] command to check whether STP is disabled on the interfaces that are directly connected.

    • If so, go to Step 3.

    • If not, go to Step 2.

  2. Run the display this interface command in the interface view to check the percentage of the rate at which the interface receives packets to the total bandwidth and then determine whether congestion occurs.

    • If so, go to Step 4.

    • If not, go to Step 5.

  3. Run the stp enable command in the interface view to enable STP. Then, check whether the alarm is cleared.

    • If the alarm is cleared, go to Step 6.

    • If the alarm is not cleared, go to Step 2.

  4. Repair the physical link and then check whether the alarm is cleared.

    • If the alarm is cleared, go to Step 6.

    • If the alarm is not cleared, go to Step 5.

  5. Collect alarm information and configuration information, and then contact technical support personnel.
  6. End.

Related Information


Updated: 2019-08-21

Document ID: EDOC1000142054

Views: 191226

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