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Alarm Handling

S9300, S9300E, and S9300X V200R010C00

This document provides the explanations, causes, and recommended actions of alarms on the product.
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POE_1. hwPoeNotAvailable

POE_1. hwPoeNotAvailable


POE/4/POENOTAVAILABLE: OID [oid] PoE function is not available. (ChassisID = [INTEGER], SlotID = [INTEGER], TrapProbableCause = [STRING])

The PoE function becomes unavailable completely.


Alarm ID Alarm Severity Alarm Type Warning equipmentAlarm(5)


Name Meaning
oid Indicates the MIB object ID of the alarm.
ChassisID Indicates the chassis ID.
SlotID Indicates the slot ID of a board.
TrapProbableCause Indicates the cause for the unavailability of the PoE function.

Impact on the System

The PoE function becomes unavailable.

Possible Causes

When a PoE-supporting board is installed in a device, this alarm is generated if one of the following situations occurs:
  • The device is a non-PoE device.
  • The device is a PoE device but does not have any PoE power module installed.
  • The PoE chip on the PoE board experiences a hardware fault.


  1. Check whether the PoE function is required.

    • If not, the alarm handling ends.
    • If so, go to step 2.

  2. Check whether the device in which the PoE board is installed supports the PoE function. Currently, the following switches support the PoE function: S9303, S9306, and S9312.

    • If not, replace the device with a PoE-supporting switch.
    • If so, go to step 3.

  3. Check whether any available PoE power module is installed in the PoE power slot of the device.

    • If so, collect alarm information and configuration information, and then contact technical support personnel.
    • If so, install an available PoE power module in the PoE power slot.

Updated: 2019-08-21

Document ID: EDOC1000142054

Views: 190862

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