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Alarm Handling

S9300, S9300E, and S9300X V200R010C00

This document provides the explanations, causes, and recommended actions of alarms on the product.
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RDS_1. hwRadiusAuthServerDown

RDS_1. hwRadiusAuthServerDown


RDS/4/RDAUTHDOWN_WARNING:OID [oid] Communication with the RADIUS authentication server is interrupted. (IP=[ip-address], Vpn-Instance:[vpn-instance-name])

The communication with the RADIUS authentication server is interrupted.


Alarm ID Alarm Severity Alarm Type Warning



Name Meaning
oid Indicates the MIB object ID of the alarm.
ip-address Indicates the IP address of the authentication server.
vpn-instance-name VPN Instance. This parameter is invalid.

Impact on the System

The communication with the RADIUS authentication server is interrupted.

Possible Causes

The RADIUS authentication server is Down.


  1. Check whether the server is closed on the RADIUS authentication server.

    • If yes, no action is required.
    • If no, perform 2.

  2. Check whether the link status is normal, and whether the RADIUS authentication server and the device can ping through each other.

    • If the link is abnormal, restore the link.
    • If the link is normal, perform 3.

  3. Check whether the configured shared key is correct, and then run the display radius-server configuration command.

    • If the shared key is incorrect, you need to run the radius-server shared-key cipher key-string command to configure the shared key for the RADIUS server.
    • If the shared key is correct, perform 4.

  4. Contact the technical personnel.
Updated: 2019-08-21

Document ID: EDOC1000142054

Views: 180708

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