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Alarm Handling

S9300, S9300E, and S9300X V200R010C00

This document provides the explanations, causes, and recommended actions of alarms on the product.
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CLOCK_1.3.6.1.4.1.2011.5.25.186.1.8.3 hwClockSourceStateChange

CLOCK_1.3.6.1.4.1.2011.5.25.186.1.8.3 hwClockSourceStateChange

Description

CLOCK/2/SOURCESTATECHANGE: OID [oid] The clock source state has changed. (CfgChassisIndex=[INTEGER], CfgSoureIndex=[INTEGER], ChassisId=[INTEGER], CurSourceId=[INTEGER], OldSourceState=[INTEGER], CurSourceState=[INTEGER] --- SourceState: 1=Normal; 2=Abnormal)

The clock source status changes.

Check the status of the clock source according to the signal.

Check whether signals are lost.

The change of the signal sent by the clock source to the clock pinch board determines the clock source status change. The clock source refers to the device clock source rather than the line clock source. For example, if the clock source is switched from port 1 to port 2 on the left side of the frame, the notification on the clock source status change is not generated. This is because the left side of the frame is used as the same clock source of the device.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.186.1.8.3 Major equipmentAlarm(5)

Parameters

Name Meaning
CfgChassisIndex Indicates the index of the chassis where the clock source is located.
CfgSoureIndex Indicates the index of the clock source.
ChassisId Indicates the ID of the chassis where the clock source is located.
CurSourceId Indicates the current clock source ID.
OldSourceState Indicates the last clock source status.
CurSourceState Indicates the current clock source status.

Impact on the System

Services are affected.

Possible Causes

Cause 1:

The clock source is adjusted manually according to network requirements.

Cause 2:

Clock signals are lost.

Cause 2:

Cables are loose.

Cause 3:

The configuration of upstream and downstream devices is incorrect.

Procedure

  1. Check whether the value of CurSourceState is Normal in the alarm.

    • If so, the system is recovered and no action is required. Then the alarm handling ends.
    • If not, go to step 2.

  2. Check whether cables are connected correctly.

    • If so, no action is required.
    • If not, go to step 3.

  3. Connect cables correctly and check whether the alarm is cleared.

    • If so, no action is required.
    • If not, go to step 4.

  4. Run the display clock source command to check whether the signal source is lost according to the Signal Fail field.

    • If so, go to step 9.
    • If not, go to step 5.

  5. Run the display clock mode command to check whether the SSM quality level is used for clock source selection.

    • If so, go to step 6.
    • If not, go to step 8.

  6. Run the display clock source command on the master clock device to check whether the SSM quality level is changed.

    • If so, go to step 7.
    • If not, go to step 8.

  7. Run the clock ssm-config command on the master clock device to set the quality level of the master clock. Then check whether the alarm is cleared.

    • If so, no action is required.
    • If not, go to step 8.

  8. Run the display clock priority and display clock state commands on the device where the alarm occurs to check whether the clock source priority and the priority of the clock source sent by the interface are changed, causing the change of the clock source path on the entire network.

    • If so, go to step 9.
    • If not, collect alarm information and configuration information, and then contact technical support personnel.

  9. Run the clock priority command in the system view to re-set the priority of the clock source and run the clock left-frame|right-frame command in the interface view to re-set the priority of the clock source sent by the interface. Then check whether the alarm is cleared.

    • If so, go to step 11.
    • If not, collect alarm information and configuration information, and then contact technical support personnel.

Related Information

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Updated: 2019-08-21

Document ID: EDOC1000142054

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