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Alarm Handling

S9300, S9300E, and S9300X V200R010C00

This document provides the explanations, causes, and recommended actions of alarms on the product.
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BULKSTAT_1.3.6.1.4.1.2011.5.25.140.2.1 hwBulkStatCollectIncomplete

BULKSTAT_1.3.6.1.4.1.2011.5.25.140.2.1 hwBulkStatCollectIncomplete

Description

BULKSTAT/3/COLLECT_INCOMPLETE:OID [oid] The file collection is incomplete during the collection period. (FileIndex=[integer], FileName=[octet])

Collecting statistics on all statistics objects was not complete within a collection interval. The data collection in the last collection interval is complete. If the collection interval is the first one, the trap is directly generated.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.140.2.1 Minor processingErrorAlarm(4)

Parameters

Name Meaning

oid

Indicates the MIB object ID of the alarm.

FileIndex

indicates the index of a file.

filename

indicates the name of a file.

Impact on the System

Data collected in a collection cycle is incomplete, and thus the FTP server loses the data in an uploading cycle.

Possible Causes

1:

The CPU usage of the system was high.

2:

The number of sampling objects that were configured was beyond the sampling capability of the system.

Procedure

  1. Run the display bulk-stat command to check the maximum number of data items to be collected per 5 minutes.
  2. The number of data items to be collected per 5 minutes is obtained through the weighted calculation.

    The weighted calculation formula is as follows:
    1. Number of data items collected per 5 minutes = Number of data items to be collected in file 1 + Number of data items to be collected in file 2 + ... + Number of data items to be collected in file n.

    2. Number of data items to be collected in file N = ( Number of data items to be collected in single class + Number of data items to be collected in column class 1 × number of instances in column class 1 + Number of data items to be collected in column class 2 × number of instances in column class 2 + ... + Number of data items to be collected in column class n × number of instances in column class n) ÷ (Collection interval in minute ÷ 5).

    3. Run the display bulk-stat [ file-name ] to check the collection interval.

  3. Check whether the currently configured number of data items to be collected per 5 minutes is more than the maximum data items to be collected per 5 minutes.

    • If so, go to Step 5.

    • If not, go to Step 4.

  4. Run the display cpu-usage command to check the current CPU usage. If the CPU usage is more than 70%, wait for the automatic system reset.

    • If so, go to Step 5.

    • If not, go to Step 6.

  5. Run the undo object command to delete some data items, and ensure that the currently configured number of data items collected per 5 minutes is less than the maximum data items collected per 5 minutes. Observe a whole collection interval to find whether the trap indicating the automatic system reset is received.

    • If so, go to Step 7.

    • If not, go to Step 6.

  6. Collect alarm information and configuration information, and then contact technical support personnel.
  7. End.
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Updated: 2019-08-21

Document ID: EDOC1000142054

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