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Alarm Handling

S9300, S9300E, and S9300X V200R010C00

This document provides the explanations, causes, and recommended actions of alarms on the product.
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L2V_1.3.6.1.4.1.2011.5.25.119.2.2.1 hwKompellaVcDown

L2V_1.3.6.1.4.1.2011.5.25.119.2.2.1 hwKompellaVcDown

Description

L2V/2/BGPVC_DWN_T:OID [oid] The status of the Kompella VC turned DOWN. (VcVpnName=[STRING], CeId=[GAUGE], InterfaceIndex=[INTEGER], RemoteCeId=[GAUGE], SecondaryVc=[INTEGER], HWL2VpnStateChangeReason=[INTEGER], PeerAddress=[IPADDR], TunnelPolicyName=[STRING], ActiveState=[INTEGER])

A Kompella VC became Down.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.119.2.2.1

Major

processingErrorAlarm(4)

Parameters

Name Meaning

oid

Indicates the MIB object ID of the alarm.

VcVpnName

Indicates the VPN name.

CeId

Indicates the ID of the local CE.

InterfaceIndex

Indicates the interface index.

RemoteCeId

Indicates the ID of the remote CE.

SecondaryVc

Indicates the backup VC.

HWL2VpnStateChangeReason

Indicates the cause of the VC status change.

PeerAddress

Indicates the IP address of a peer.

TunnelPolicyName

Indicates the name of a tunnel policy.

ActiveState

Indicates the status of Active.

Impact on the System

Services will be interrupted and the traffic will be blocked.

Possible Causes

A Kompella VC became Down.

Procedure

  1. Run the display mpls l2vpn connection interface interface-type interface-number command to view the conn-type of the VC.

    • If the conn-type is unknown, go to Step 2.
    • If the conn-type is local, go to Step 14.
    • If the conn-type is remote, go to Step 5.

  2. Run the display bgp l2vpn peer command to check whether the BGP peer is established.

    • If so, go to Step 4.
    • If not, check whether the BGP configuration is correct and the trap recovers.
      • If so, go to Step 17.
      • If not, go to Step 16.

  3. Check and restore the Kompella configuration on the peer.

    • If so, go to Step 5.
    • If not, go to Step 17.

  4. Check the status of the local VC, including the physical status of the local AC interface, link status of the AC interface, status of the manual fault, and status of the selected tunnel.

    • If the local VC is Down, go to Step 6.
    • If the local VC is Up, go to Step 12.

  5. Run the display interface interface-type interface-number command to view the physical status of the interface, and change the physical status of the interface to Up.

    • If so, go to Step 7.
    • If not, go to Step 16.

  6. Check information about the tunnel of the VC.

    • If the tunnel does not exist, go to Step 8.
    • If the tunnel exists, go to Step 9.

  7. Run the display tunnel-info all command to check information about the tunnel connected to the peer. Modify the configuration on the outbound interface in a public network and restore the tunnel connected to the peer.

    • If so, go to Step 9.
    • If not, go to Step 16.

  8. Check the OAM status of the AC.

    • If it is Down, go to Step 10.
    • If it is Up, go to Step 11.

  9. Run the display interface interface-type interface-number command to check the link status of the interface. Restore the link status of the interface to Up.

    • If so, go to Step 11.
    • If not, go to Step 16.

  10. Check whether the manual fault is set or not. If it is set, cancel the setting on the AC interface.

    • If so, go to Step 12.
    • If not, go to Step 16.

  11. Run the display mpls l2vpn connection interface interface-type interface-number command to check the status of the remote VC.

    • If it is Down, go to Step 13.
    • If it is Up, go to Step 17.

  12. Check and restore the status of the Kompella VC on the peer.

    • If so, go to Step 17.
    • If not, go to Step 16.

  13. Check the physical status of the AC interface.

    • If it is Down, go to Step 14.
    • If it is Up, go to Step 15.

  14. Restore the physical status of the interface to Up.

    • If so, go to Step 15.
    • If not, go to Step 16.

  15. Check the physical status of the local interface that is connected to the peer, and restore the physical status to Up.

    • If so, go to Step 17.
    • If not, go to Step 16.

  16. Collect alarm information and configuration information, and then contact technical support personnel.
  17. End.
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Updated: 2019-08-21

Document ID: EDOC1000142054

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