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Alarm Handling

S9300, S9300E, and S9300X V200R010C00

This document provides the explanations, causes, and recommended actions of alarms on the product.
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OSPFV3_1. hwOspfv3NbrRestartHelperStatusChange

OSPFV3_1. hwOspfv3NbrRestartHelperStatusChange


OSPFV3/3/NBRHELPERSTATUSCHNG:OID [oid] The helper status for the non-virtual neighbor has changed. (IfIndex=[integer], InstanceId=[integer], NbrRouterId=[gauge], RouterId=[gauge], State=[integer], HelperAge=[integer], HelperExitReason=[integer])

The GR helper status of the OSPFv3 neighbor changed.


Alarm ID Alarm Severity Alarm Type Minor processingErrorAlarm(4)


Name Meaning


Indicates the MIB object ID of the alarm.


Indicates the index of the interface. The value is a decimal integer.


Indicates the ID of the OSPFv3 instance. The value is a decimal integer.


Indicates the Router ID of the neighbor. The value is a decimal integer.


Indicates the Router ID of the local switch. The value is a decimal integer.


Indicates the state of the neighbor.
  • 1: Down
  • 2: Attempt
  • 3: Init
  • 4: 2-Way
  • 5: Exstart
  • 6: Exchange
  • 7: Loading
  • 8: Full


Indicates the remaining time of GR.


Indicates the cause why the switch exits from the GR helper status.
  • 1: None
  • 2: In progress
  • 3: Completed
  • 4: Time out
  • 5: Topology change

Impact on the System

This trap indicates a switch enters the GR helper state or exits from the GR helper state. GR failure will affect the normal forwarding of routes.

Possible Causes

1. The neighbor also restarts when it functions as a GR helper.

2. The grace timer expired.

3. The grace LSA was received.


  1. Run the display ospfv3 graceful-restart-information command to check the reason that the local switch functions as the GR helper and check the current GR status.
  2. Perform the following operations as required:

    • If the active/standby switchover is performed manually or the OSPFv3 process is restarted in GR mode, go to Step 4.

    • If this trap is generated without any manual operation, go to Step 3.

  3. Collect alarm information and configuration information, and then contact technical support personnel.
  4. End.

Related Information


Updated: 2019-08-21

Document ID: EDOC1000142054

Views: 189468

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