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Log Reference

S9300, S9300E, and S9300X V200R010C00

This document provides the explanations, causes, and recommended actions of logs on the product.
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CM/3/ALLOCUSERFAIL: The number of [STRING1] users reaches the upper limit.(UserIP:[STRING2],Mac:[STRING3],Interface:[STRING4])


The number of NAC users exceeds the upper limit on the interface.


Parameter Name Parameter Meaning
[STRING1] Indicates the user name.
UserIP Indicates the user IP address.
Mac Indicates the user MAC address.
Interface Indicates the number of the interface through which users go online.

Possible Causes

The number of NAC users who go online through the interface exceeds the upper limit.


  1. Run the display access-user interface interface-type interface-number command to check whether NAC users are proper.

    • If so, replace the device with a higher-performance device.
    • If not, replan the network.

  2. Collect log information and contact technical support personnel.
Updated: 2019-08-21

Document ID: EDOC1000142069

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