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Log Reference

S9300, S9300E, and S9300X V200R010C00

This document provides the explanations, causes, and recommended actions of logs on the product.
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CM/4/USER_ADDCOSFAIL:The class of service cannot be added for NAC users. Ensure that the system resource is sufficient. ([STRING])


The service class cannot be set for a user. Check whether system resources are sufficient.


Parameter Name Parameter Meaning
[STRING] Indicates the user IP and MAC address.

Possible Causes

The COS failed to be delivered to the physical chip because of the chip error.


  1. Run the display acl resource command to check whether ACL resources on the card where the user locates are sufficient.

    • If not, release some ACL resources.
    • If so, this fault is caused by other lower-layer causes. Go to Step 2.

  2. Collect log information and configuration information, and then contact technical support personnel. You can collect diagnostic information using the display diagnostic-information command.
Updated: 2019-08-21

Document ID: EDOC1000142069

Views: 571791

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