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Log Reference

S9300, S9300E, and S9300X V200R010C00

This document provides the explanations, causes, and recommended actions of logs on the product.
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LOAD/4/LOAD_DIAGLOG: Load information : Startup file is illegal, file name [filename].


Load information is displayed to indicate that the startup software package with the specified name is invalid.


Parameter Name Parameter Meaning
filename Indicates the startup software package name.

Possible Causes

  • The startup software package failed the CRC check.
  • The startup software package is incomplete (the theoretical length is inconsistent with the actual length).


  1. Check whether the size of the current startup software package is consistent with that of the complete startup software package.

    • If so, go to step 3.
    • If not, go to step 2.

  2. Upload the startup software package again during normal network operation and then check whether the fault persists.

    • If so, go to step 3.
    • If not, go to step 4.

  3. Obtain the log file and configuration file, and contact technical support personnel.
  4. End.
Updated: 2019-08-21

Document ID: EDOC1000142069

Views: 541811

Downloads: 37

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