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Log Reference

S9300, S9300E, and S9300X V200R010C00

This document provides the explanations, causes, and recommended actions of logs on the product.
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ALML/4/CANBUSNODELOST

ALML/4/CANBUSNODELOST

Message

ALML/4/CANBUSNODELOST: Failed to find the CANbus node of [STRING].

Description

A CANbus node is lost.

Parameters

Parameter Name Parameter Meaning
[STRING] Indicates a slot ID.

Possible Causes

The system scans for CANbus nodes every 30s. If the system does not detect registration of a CANbus node or fails to obtain its software version after 10 detection intervals (5 minutes), the system determines that the CANbus node is lost.

Procedure

  1. Check whether the log ALML/6/CANBUSNODERESUME is generated.
    • If so, the fault is rectified, and no action is required.
    • If not, go to step 2.
  2. Restart the board where a CANbus node is lost and then check whether this log persists.
    • If so, go to step 3.
    • If not, the alarm handling ends.
  3. Replace this board and check whether this log persists.
    • If so, collect log information and configuration information, and then contact technical support personnel.You can collect diagnostic information using the display diagnostic-information command.
    • If not, the alarm handling ends.
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Updated: 2019-08-21

Document ID: EDOC1000142069

Views: 578387

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