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Log Reference

S9300, S9300E, and S9300X V200R010C00

This document provides the explanations, causes, and recommended actions of logs on the product.
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RDS/4/RDACCTDOWN: Communication with the RADIUS accounting server ( IP:[STRING] ) is interrupted!


The communication with the RADIUS accounting server is interrupted.


Parameter Name Parameter Meaning
IP:[STRING] Indicates the IP address and VPN instance name of the RADIUS accounting server.

Possible Causes

The communication with the RADIUS accounting server is interrupted.


  1. Check whether the RADIUS accounting server is shut down.
    1. If the RADIUS accounting server is shut down by the user, no action is required.
    2. If the RADIUS accounting server is not shut down, go to step 2.
  2. Check whether the link is normal.
    1. If the link is abnormal, restore the link.
    2. If the link is normal, go to step 3.
  3. Check whether the client is added to the RADIUS accounting server, and the shared key is configured correctly on the RADIUS accounting server.
    1. If the configuration is incorrect, correct the configuration.
    2. If the configuration is correct, go to step 4.
  4. Collect log information and configuration information, and then contact technical support personnel. You can collect diagnostic information using the display diagnostic-information command.
Updated: 2019-08-21

Document ID: EDOC1000142069

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