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Log Reference

S9300, S9300E, and S9300X V200R010C00

This document provides the explanations, causes, and recommended actions of logs on the product.
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RRPP/3/FAIL_REASON_INFO

RRPP/3/FAIL_REASON_INFO

Message

RRPP/3/FAIL_REASON_INFO:Domain [domain-id] ring [ring-id] failed. (Reason=[STRING], Info=[STRING])

Description

An RRPP ring failed.

Parameters

Parameter Name Parameter Meaning
domain-id RRPP domain ID
ring-id RRPP ring ID
Reason Log generation reason:
  • port link-down: The link layer protocol status of one master node's RRPP port became Down.
  • link-down packet: The master node received a Link Down packet.
  • fail-timer expired:The timer expired.
Info Information about log generation reasons:
  • If the reason is port link-down, the name of one master node's RRPP port with a Down link layer protocol status is displayed, for example, Info=GigabitEthernet1/0/10.
  • If the reason is link-down packet, the MAC address of the failed device on the RRPP ring is displayed, for example, Info=0025-9efb-923d.

Possible Causes

Cause 1: The link layer protocol status of one master node's RRPP port became Down.

Cause 2: The master node received a Link Down packet.

Procedure

  • Cause 1: The link layer protocol status of one master node's RRPP port became Down.
    1. Locate the port whose link layer protocol status became Down based on the port name displayed in Info.

      • If the Down link layer protocol state is normal, this log is informational only, and no action is required.
      • If the Down link layer protocol state is abnormal, run the undo shutdown command to enable the port. If the RRPP ring fault persists, go to Step 2.

    2. Collect log information and configuration information, and then contact technical support personnel.
  • Cause 2: The master node received a Link Down packet.
    1. Locate the failed device based on the MAC address displayed in Info.

      • If the device failure is normal, this log is informational only, and no action is required.
      • If the device failure is abnormal, locate the reason and rectify the fault. If the RRPP ring fault persists, go to Step 2.

    2. Collect log information and configuration information, and then contact technical support personnel.
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Updated: 2019-08-21

Document ID: EDOC1000142069

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