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Maintenance Guide

TE10 Videoconferencing Endpoint V500R003C30

Describes how to maintain and troubleshoot the Videoconferencing Endpoint.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
About This Document

About This Document


Before you use the product, refer to the product vendor for version mapping information and to confirm compatibility with other videoconferencing equipment.

This guide describes how to use the TE10 videoconferencing endpoint (TE10 or endpoint for short) in terms of routine maintenance, security maintenance, and fault diagnosis.

Intended Audience

This document is intended for but not limited to endpoint administrators.

An endpoint administrator has access to all functions on the endpoint's user interface and web interface.

Symbol Conventions

The symbols that may be found in this document are defined as follows.



Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance deterioration, or unanticipated results.

NOTICE is used to address practices not related to personal injury.

Calls attention to important information, best practices and tips.

NOTE is used to address information not related to personal injury, equipment damage, and environment deterioration.

Change History

Changes between document issues are cumulative. The latest document issue contains all the changes made in earlier issues.

Issue 07 (2018-06-30)

This issue is the seventh official release.

Added One-Click Diagnostics Using the Remote Control.

Added Importing the EXT_JS File.

Modified Updating the Background Picture.

Issue 06 (2018-03-30)

This issue is the sixth official release.

Modified Web Management Account.

Modified TR069 Connection Credential and Account.

Modified One-Click Diagnostics in Fault Diagnosis Methods.

Issue 05 (2018-01-18)

This issue is the fifth official release.

Modified Understanding Menu Items on the User Interface.

Issue 04 (2017-12-12)

This issue is the fourth official release.

Added Enabling Video Monitoring.

Added Updating the Background Picture.

Added Importing the Cloud Platform Certificate.

Modified Logging In to the Web Interface.

Modified Checking the Operating Environment.

Modified Performing Web Access Control.

Modified Icons on the User Interface.

Issue 03 (2017-07-25)

This issue is the third official release.

Modified Understanding Remote Control Buttons.

Modified Configuring the Browser.

Modified Restoring Factory Settings.

Modified Restoring Default Settings Through the RST Button.

Modified Default Accounts.

Issue 02 (2017-06-10)

This issue is the second official release.

Modified Safety Information.

Issue 01 (2017-04-25)

This issue is the first official release.

Updated: 2019-03-08

Document ID: EDOC1000146133

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