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E9000 Server Compute Node and Switch Module iBMC (V250 to V259) User Guide 18

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Failed to Open the Remote Virtual Console

Failed to Open the Remote Virtual Console

Symptom

Symptom Possible Causes

The Remote Virtual Console cannot be opened.

  • The JRE version is not correct.
  • The JRE version is incompatible with the iBMC.

Solution

  1. Check whether the JRE version is correct.

    The iBMC supports JRE 1.7 and JRE 1.8.

    • If yes, go to 3.
    • If no, go to 2.

  2. Install a JRE version supported by iBMC.

    Install JRE 1.7 or 1.8, and go to 3.

  3. Modify Java security configuration.

    1. Check the Java version of the client.

      On the Windows command line interface (CLI) or Linux terminal, run the java –version command.

    2. Open Java Control Panel.
      • In Windows, open Java Control Panel through the Control Panel.
      • In Linux:
        1. Open the client.
        2. Access the Java installation directory, for example, /usr/java/jre1.7/bin.
        3. Run the Java Control Panel.
    3. Solve the incompatibility issue between JRE and the iBMC.

      You can solve the incompatibility issue by modifying the Java security configuration.

      • If the Java version is JRE 1.7, perform the following:
        1. On the Java Control Panel, set the security level to Medium and click OK.
        2. Restart the web browser.
      • If the Java version is JRE 1.8, perform the following:
        1. On the Security tab page, click Edit Site List.
        2. Add the iBMC IP address and the port number (443 by default), for example, https://192.168.2.10:443/, to the list.
        3. Save the settings and restart the browser.
        4. Log in to the Remote Virtual Console again and ignore any security information displayed.

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Updated: 2019-06-04

Document ID: EDOC1000157052

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