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FusionServer Pro E9000 Server iBMC (V250 to V259) User Guide 20

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Failed to Open the Remote Virtual Console Using Google Chrome

Failed to Open the Remote Virtual Console Using Google Chrome


Symptom Possible Causes

The Remote Virtual Console cannot be opened in Google Chrome, and a message is displayed indicating that the plug-in is not supported.

The Netscape Plugin Application Programming Interface (NPAPI) is not enabled or supported by Google Chrome.

A Java plug-in complying with NPAPI is required to run the Remote Virtual Console. Before opening the Remote Virtual Console using Google Chrome, ensure that the NPAPI is enabled.


Google Chrome 45 and later versions no longer support the NPAPI.

  1. Check the Google Chrome version.
    • If the Google Chrome version is 42, 43, or 44, go to 2.
    • If the Google Chrome version is 45 or later, use other web browsers.
  2. Enable NPAPI for Google Chrome.
    1. Enter chrome://flags/#enable-npapi in the address box of Google Chrome and press Enter.
    2. Restart Google Chrome.
Updated: 2019-11-19

Document ID: EDOC1000157052

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