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E9000 Server Compute Node and Switch Module iBMC (V250 to V259) User Guide 17

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Unknown Devices Detected on V5 Servers After Windows Installed

Unknown Devices Detected on V5 Servers After Windows Installed

Symptom

Symptom Possible Cause
After Windows and related driver packages are installed on the V5 Servers, an unknown device is found in the Device Manager Window, as shown in Figure 10-1. The black box function is enabled on the iBMC of the V5 Servers by default. However, there is no driver on the Windows.
Figure 10-1 Unknown device on the Windows of the V5 server

Solution

Method 1: Install the black box driver.

The black box driver is installed automatically with the iBMA.

  1. Install the iBMA on the Windows. For details, see iBMA User Guide.
  2. If the problem still persists after the iBMA is run, contact Huawei technical support.

Method 2: Disable the black box function.

  1. Disable the black box function on the Black Box page of the iBMC WebUI.
  2. If the problem still persists, contact Huawei technical support.
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Updated: 2019-02-28

Document ID: EDOC1000157052

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