ALM-0x01000027 Memory Initialization Error (Memory, Critical Alarm)

FusionServer Pro High-Density Server iBMC (V250 or Later) Alarm Handling 24

Rate and give feedback:

Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).

Description

Alarm message:

[arg1] arg2 memory initialization error. Error code: arg3.

From iBMC V316, this alarm also includes the DIMM BOM code. From iBMC V561, this alarm also includes the DIMM SN.

This alarm is generated when a DIMM initialization error is detected during the server startup process.

If this alarm is generated, the server stops using the DIMM and the other DIMMs in the same channel. For details about the DIMM positions, see the server user guide.

Alarm object: memory

Attribute

Alarm ID	Alarm Severity	Auto Clear
0x01000027	Critical	Yes

Parameters

Name	Meaning
arg1	Slot number of the memory board.
arg2	DIMM silkscreen or CPU socket number and memory channel No. DIMM silkscreen, for example, DIMM010(B). CPU socket number and channel number. NOTE: The number of DIMMs corresponding to a memory channel varies depending on the server model. You can obtain the CPU socket number and channel number corresponding to a DIMM from the Computing Product Memory Configuration Assistant.
arg3	Error code of the alarm.

Impact on the System

The OS cannot start.

Possible Causes

The DIMMs installed are not compatible with the CPU.
The DIMM layout does not comply with the configuration rules.

Procedure

If the alarm description contains the silkscreen of the faulty DIMM:

Check whether the DIMM slot has foreign objects or dirt.
- If yes, go to 2.
- If no, go to 3.
Clean the DIMM slot, reinstall the DIMM, and power on the server. Then, check whether the alarm is cleared.
- If yes, no further action is required.
- If no, go to 3.
Replace the DIMM for which the alarm is generated, power on the server, and check whether the alarm is cleared.
- If yes, no further action is required.
- If no, go to 4.
Replace the mainboard or memory board that holds the DIMM, power on the server, and check whether the alarm is cleared.
- If yes, no further action is required.
- If no, go to 5.
Contact technical support engineer.

If the alarm description does not contain the silkscreen of the faulty DIMM but contains only the channel number:

Replace the mainboard or memory board that holds the DIMM, power on the server, and check whether the alarm is cleared.
- If yes, no further action is required.
- If no, go to 7.
Contact technical support engineer.

Translation

日本語简体中文

Download

Updated: 2021-08-04

Document ID: EDOC1000157054

Downloads: 149

Average rating:

This Document Applies to these Products

Related Version

Digital Signature File

Digital Signature Authentication Mode