ALM-0x01000015 Memory Configuration Error (Memory, Critical Alarm)
Description
Alarm message:
[arg1] arg2 configuration error or training failed (SN: arg3, BN: arg4).
From iBMC V316, this alarm also includes the DIMM BOM code. From iBMC V561, this alarm also includes the DIMM SN.
This alarm is generated when a DIMM installation error or fault is detected during the BIOS startup process.
For details about DIMM layout, see "Installing DIMMs" in the troubleshooting manual of the server you use.
Alarm object: memory
Parameters
| Name | Meaning |
|---|---|
arg1 |
Slot number of the memory board. |
arg2 |
DIMM silkscreen or CPU socket number and memory channel No.
You can obtain the CPU socket number and channel number corresponding to a DIMM from the Computing Product Memory Configuration Assistant. |
arg3 |
Memory serial number. |
arg4 |
BOM code. |
Possible Causes
- The DIMMs installed are not compatible with the CPU.
- The DIMM is not installed in the correct slot.
- The DIMM is faulty.
Procedure
- Power off the server and check the models of the DIMMs for which the alarm is generated. Then use the Computing Product Compatibility Checker to check whether the DIMM models are compatible with the server.
- Replace the DIMMs with compatible ones and power on the server. Then, check whether the alarm is cleared.
If yes, no further action is required.
If no, go to 3.
- Check whether the DIMMs are installed according to the DIMM configuration guidelines.
For details about the DIMM configuration guidelines, see the user guide of the server you use.
- Install the DIMMs according to the DIMM configuration guidelines. Then, check whether the alarm is cleared.
If yes, no further action is required.
If no, go to 5.
- Replace the DIMMs. Then, check whether the alarm is cleared.
If yes, no further action is required.
If no, go to 6.
- Contact technical support engineer.
