ALM-0x06000005 RAID Controller Card Fault (RAID Card, Major Alarm)
Description
Alarm message:
arg2 RAID controller card arg1 failure (SN: arg3, BN: arg4).
From iBMC V328, the RAID controller card and PSU alarms will also include the SN and BOM code, and the fan alarms will also include the BOM code.
This alarm is generated when the RAID controller card is faulty.
Alarm object: RAID card
Parameters
| Name | Meaning |
|---|---|
arg1 |
Slot number of the RAID controller card. |
arg2 |
Front I/O module or compute module and its slot number, for example, FM or CMn. |
arg3 |
SN of the RAID controller card. |
arg4 |
BOM code. |
Impact on the System
Services related to the RAID controller card are affected, and the system may even stop responding.
Procedure
If the RAID card supports out-of-band management and the iBMC version is V328 or later, perform the following steps:
- Replace the RAID controller card. Then, check whether the alarm is cleared.
- If yes, no further action is required.
- If no, go to 2.
- Replace the BBU of the RAID controller card. Then, check whether the alarm is cleared.
- If yes, no further action is required.
- If no, go to 3.
- Contact technical support engineer.
If the RAID card does not support out-of-band management and the iBMC version is earlier than V328, perform the following steps:
- Restart the server and open the BIOS Device Manager in UEFI mode. On the Driver Health screen, select Repair the whole platform, and press Enter. Then, check whether the alarm is cleared.
For details, see Troubleshooting of the corresponding RAID controller card model in the RAID Controller Card User Guide.
- If yes, no further action is required.
- If no, go to 2.
- Remove and reinstall the RAID controller card. Then, check whether the alarm is cleared.
- If yes, no further action is required.
- If no, go to 3.
- Replace the RAID controller card and connect the power cable. After the server is powered on, check whether the alarm is cleared.
- If yes, no further action is required.
- If no, go to 4.
- Replace the BBU of the RAID controller card. Then, check whether the alarm is cleared.
- If yes, no further action is required.
- If no, go to 5.
- Contact technical support engineer.
