ALM-0x0600000B RAID Controller Card Overtemperature (RAID Controller Card, Minor Alarm)

FusionServer Pro High-Density Server iBMC (V250 or Later) Alarm Handling 24

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Description

Alarm message:

The arg4 RAID controller card arg1 temperature (arg2 degrees C) exceeds the overtemperature threshold (arg3 degrees C) (SN: arg5, BN: arg6).

From iBMC V328, the RAID controller card and PSU alarms will also include the SN and BOM code, and the fan alarms will also include the BOM code.

This alarm is generated when the temperature of the RAID controller card exceeds the overtemperature minor threshold.

Alarm object: RAID controller card

Attribute

Alarm ID	Alarm Severity	Auto Clear
0x0600000B	Minor	Yes

Parameters

Name	Meaning
arg1	Slot number of the RAID controller card.
arg2	Current reading of the sensor.
arg3	Alarm threshold.
arg4	Front I/O module or compute module and its slot number, for example, FM or CMn.
arg5	SN of the RAID controller card.
arg6	BOM code.

Impact on the System

Overheating causes RAID controller card faults and affects disk services.

Possible Causes

A fan module is faulty.
The equipment room temperature exceeds the normal range.
The air inlet or outlet is blocked.
There are unpopulated slots for blades.
A RAID controller card is faulty.

Procedure

Check whether there are fan module alarms.
- If yes, go to 2.
- If no, go to 3.
Replace the fan module. After 5 minutes, check whether the alarm is cleared.
- If yes, no further action is required.
- If no, go to 3.
Check whether the equipment room temperature exceeds the normal range.
- If yes, go to 4.
- If no, go to 5.
Reduce the equipment room temperature to the normal range. After 5 minutes, check whether the alarm is cleared.
- If yes, no further action is required.
- If no, go to 5.
Check whether the air inlet or outlet of the server is blocked.
- If yes, go to 6.
- If no, go to 7.
Clear the blockage. After 5 minutes, check whether the alarm is cleared.
- If yes, no further action is required.
- If no, go to 7.
Check whether the server is installed with an air duct.
- If yes, go to 8.
- If no, go to 9.
Install an air duct. Then, check whether the alarm is cleared.
- If yes, no further action is required.
- If no, go to 9.
Replace the faulty RAID controller card. Then, check whether the alarm is cleared.
- If yes, no further action is required.
- If no, go to 10.
Contact technical support engineer.

Translation

日本語简体中文

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Updated: 2021-08-04

Document ID: EDOC1000157054

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