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ME60 Troubleshooting Guide V1.0 (VRPv8)

This document provides the maintenance guide of the device, including daily maintenance, emergence maintenance, and typical troubleshooting.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Source of Emergency Maintenance

Source of Emergency Maintenance

This section describes in what situations emergency maintenance is to be applied.

An emergency may be caused by a software or hardware failure, an incorrect setting, improper maintenance operation, maintenance maloperation, a line failure, or a natural disaster. Emergency maintenance is expected in either of the following situations:

  • Customer' complaint

    A customer's complaint is the main reason for the application of emergency maintenance. When a fault reported by a customer or the Customer Service Center conforms to the conditions in section "Definition of Emergencies", emergency maintenance needs to be applied.

  • Alarm messages

    When the alarm messages output by the Network Management System (NMS) or displayed on the terminal initiate a large scale of service interruption, emergency maintenance needs to be applied.

  • Natural disaster

    When a natural disaster such as the earthquake, fire, or flood happens, it is required to temporarily power off devices and apply emergency maintenance. This is to prevent the devices from being damaged.

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Updated: 2019-06-11

Document ID: EDOC1000175918

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