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Web-based Configuration Guide

S7700 and S9700 V200R011C10

This document describes the configuration and maintenance of device through the web network management system. The web network management system provides the functions of viewing device information and managing the entire system, interfaces, services, ACL, QoS, routes, security, and tools.

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Wireless User Statistics

Wireless User Statistics


You can view traffic statistics of each user through the user monitoring page so that you can learn the wireless network status.


This node is only available in the NAC unified mode.

The web system is applicable to wireless service deployment on small- and middle-sized networks. For large-sized networks, use other network management systems, such as eSight.


  • View the user list.
    1. Choose Monitoring > User > Wireless User Statistics. The Wireless User List page is displayed.
    2. Click the downward arrow next to Default to customize items to be displayed. Click All to display all items.

      Table 4-2  Statistics in the user list



      User Name

      Name of the user.

      MAC Address

      MAC address of the STA.

      AP ID

      ID of the AP that a STA associates with.

      AP Name

      Name of the AP that a STA associates with.

      AP Group

      AP group of the AP that a STA associates with.

      IP Address

      IP address of the STA.


      SSID that the STA associates with.

      Frequency Band

      Frequency band type used by the STA to access the wireless network.

      STA HT Mode

      Radio working mode.

      Authentication Mode

      Authentication mode used by the STA to go online.


      VLAN for data services of the STA.


      Strength of RF signals received by the STA.

      Negotiation Rate

      Negotiated rate of the STA when it goes online on an AP.


      Valid downlink and uplink throughput of the STA.


      SNR of the STA.


      Channel used by the STA.

      Channel Usage

      Channel usage of the STA.

      Frame Quantity

      Number of uplink and downlink frames transmitted by the STA.

      Downlink Retransmission Ratio

      Retransmission ratio of service data of the STA.

      Downlink Packet Loss Ratio

      Packet loss ratio of service data of the STA.

    3. Search for a user.

      In Wireless User Performance Distribution, select specific users based on the downlink negotiation rate, SNR, and packet loss ratio, (select an area in the bar graph).

    • Move the cursor to Channel Usage to view details about channel usage of the user, including the transmitting time ratio, receiving time ratio, interference ratio, and idle rate of the channel.
    • Click the rightward arrow on the left of the list to view the following recent information about the user: SNR, downlink negotiation rate, channel usage, valid downlink and uplink throughput, retransmission ratio, and packet loss ratio graph.

  • Intelligently diagnose STA access faults.

    Select a user in Wireless User List and click Intelligent Diagnosis to diagnose login failures, disconnection, and slow service rate or unavailable service transmission. The web platform will provide handling suggestions. For details, see Intelligent Diagnosis.

  • Query the roaming track of a STA.

    Select a STA in Wireless User List and click Roaming Track to query its roaming track.

  • Query login failure records.

    Click Login Failure Record to view all login failure records on the AC and identify fault causes.

  • Query user logout records.

    Click Logout Record to view all logout records on the AC and identify fault causes.

  • Force a STA to go offline.

    Select a STA in Wireless User List and click Forcible Logout to force the STA to go offline.

  • Export user information.

    Click Export Info in Wireless User List to export user information in .csv file.

Updated: 2019-10-17

Document ID: EDOC1000178323

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