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Troubleshooting

OceanStor V5 Series V500R007

This document is applicable to OceanStor 5110 V5, 5110F V5, 5300 V5, 5300F V5, 5500 V5, 5500F V5, 5600 V5, 5600F V5, 5800 V5, 5800F V5, 6800 V5, 6800F V5, 18500 V5, 18500F V5, 18800 V5, and 18800F V5. This document describes the complete process of troubleshooting from the following aspects: safety precautions, troubleshooting preparations, fault diagnosis principles and methods, troubleshooting procedure, and methods of troubleshooting common faults.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
About This Document

About This Document

Purpose

This document describes the complete process of troubleshooting from the following aspects: safety precautions, troubleshooting preparations, fault diagnosis principles and methods, troubleshooting procedure, and methods of troubleshooting common faults.

The following table lists the product models.

Product Series

Product Model

OceanStor 5000 V5 series

OceanStor 5110 V5a, 5300 V5, 5500 V5, 5600 V5, and 5800 V5

OceanStor 6000 V5 series

OceanStor 6800 V5

OceanStor 18000 V5 series

OceanStor 18500 V5 and 18800 V5

OceanStor 5000F V5 series

OceanStor 5110F V5a, 5300F V5, 5500F V5, 5600F V5, and 5800F V5

OceanStor 6000F V5 series

OceanStor 6800F V5

OceanStor 18000F V5 series

OceanStor 18500F V5 and 18800F V5

a: applicable to V500R007C30SPC100

Intended Audience

This document is intended for:

  • Technical support engineers
  • Maintenance engineers

Symbol Conventions

The symbols that may be found in this document are defined as follows.

Symbol Conventions

Symbol

Description

Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance deterioration, or unanticipated results.

NOTICE is used to address practices not related to personal injury.

Calls attention to important information, best practices and tips.

NOTE is used to address information not related to personal injury, equipment damage, and environment deterioration.

Change History

Updates between document issues are cumulative. Therefore, the latest document issue contains all updates made in previous issues.

Issue 05 (2019-05-15)

This issue is the sixth official release.

Added product models for OceanStor 5110F V5.

Issue 05 (2019-03-30)

This issue is the fifth official release.

Added product models for OceanStor 5110 V5.

Issue 04 (2018-12-06)

This issue is the fourth official release.

Modified some description.

Issue 03 (2018-07-30)

This issue is the third official release.

Modified some description.

Issue 02 (2018-01-30)

This issue is the second official release.

Modified some description.

Issue 01 (2017-11-30)

This issue is the first official release.

Translation
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Updated: 2019-05-15

Document ID: EDOC1000181472

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