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SmartMulti-Tenant Feature Guide for Block

OceanStor V5 Series V500R007

This document is applicable to OceanStor 5110 V5, 5110F V5, 5300 V5, 5300F V5, 5500 V5, 5500F V5, 5600 V5, 5600F V5, 5800 V5, 5800F V5, 6800 V5, 6800F V5, 18500 V5, 18500F V5, 18800 V5, and 18800F V5. This document describes the implementation principles and application scenarios of the SmartMulti-Tenant feature. Also, it explains how to configure and manage SmartMulti-Tenant.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Collecting Troubleshooting Information

Collecting Troubleshooting Information

You need to collect troubleshooting information before troubleshooting.

You need to collect the following information:

  • Name and address of the customer
  • Contact person and telephone number
  • Time when the fault occurred
  • Description of the fault phenomena
  • Device type and software version
  • Measures taken after the fault occurs and the related results
  • Troubleshooting level and required solution deadline
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Updated: 2019-07-11

Document ID: EDOC1000181478

Views: 29649

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