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Disk Encryption User Guide

OceanStor V5 Series V500R007

This document is applicable to OceanStor 5110 V5, 5110F V5, 5300 V5, 5300F V5, 5500 V5, 5500F V5, 5600 V5, 5600F V5, 5800 V5, 5800F V5, 6800 V5, 6800F V5, 18500 V5, 18500F V5, 18800 V5, and 18800F V5. It introduces how to install and configure key management servers connected to the storage systems that use self-encrypting disks.
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The Storage System Connects to the Key Management Server Properly, But the Key Cannot Be Created

The Storage System Connects to the Key Management Server Properly, But the Key Cannot Be Created

Question

The storage system connects to the key management server properly, but the key cannot be created. In the message log of the storage system, get uuid fail... may be displayed.

Answer

  1. Log in to the key management server's web interface.
  2. Check whether Username Field in Client Certificate of the KMIP server is OU (Organization Unit).

    1. Choose Device > Key Server.
    2. In the Cryptographic Key Server area, select the KMIP server and click Properties.
    3. In the Authentication Settings area, check whether Username Field in Client Certificate is OU (Organization Unit).
      • If yes, go to the next step.
      • If no, click Edit, set Username Field in Client Certificate to OU (Organization Unit), and click Save. Then go to the next step.

  3. Check whether a local user named Storage is created.

    1. Choose Security > Users & Groups > Local Users & Groups.
    2. In the Local Users area, check whether a local user whose Username is Storage exists.
      • If yes, re-create the key on the storage system.
      • If no, create a local user whose Username is Storage, then re-create the key on the storage system.

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Updated: 2019-07-11

Document ID: EDOC1000181504

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