Managing Email Notification

Prerequisites

• A maximum of two SMTP servers can be added.
• The connections between each SMTP server and primary and secondary controllers are normal.
• You have logged in to DeviceManager as a super administrator or an administrator who has operation permissions.
• The DNS server communicates properly with the storage array or third-party server.

Precaution

• To ensure that email notifications can be sent properly, the sender email address must match the SMTP server address and can send emails to the recipient email address. For example, if a Gmail SMTP server is used, the sender email address must be a Gmail address.
• When two SMTP servers are configured, the sender email address must match the two SMTP server addresses and can send emails to the recipient email address. For example, if the sender email address is a Gmail address, the two SMTP server addresses must be SMTP server addresses provided by the Gmail supplier.
• If the IP addresses or networks between a storage system and an SMTP server are blocked (for example, by firewalls or IP address whitelists), ensure that the storage system's all management IP addresses communicate properly with the SMTP server.

Procedure

1. Log in to DeviceManager.
2. Choose Settings > Alarm Settings > Email Notification.
3. Add a backup SMTP server.
   1. Click on the right of SMTP Server in the Sender Settings area to display the text box for the SMTP server address.
   2. Enter the IP address or domain name of the backup SMTP server to be added.
      Figure 5-1 Email notification page
      

4. Confirm that parameters listed in Table 5-12 are properly set and click Save.

   The Execution Result dialog box is displayed.

   Table 5-12 Email notification parameters

   Parameter	Description	Setting
   Sender Email	Email address of the sender. NOTE: The sender email address must match the SMTP server address. For example, if a Gmail SMTP server is used, the sender email address must be a Gmail address.	[Example] user@163.com
   SMTP Port	Indicates the port setting of SMTP. The default value is 25. NOTE: The SMTP port number configured on a storage system must be consistent with that configured on the SMTP server.	[Remarks] The range of the SMTP port is 1 to 65535. [Example] 3
   Encryption mode	The encryption mode during network communication between system and email server. Not encrypted: the data transfer is not encrypted. NOTE: There are security risks if you select this. You are advised to select another encryption mode to improve the security of data transfer. SSL/TLS: SSL and TLS are two different security protocols used to ensure the security and data integrity during network communication. If you select SSL/TLS, the system automatically selects one of them for encryption according to the email server type. STARTTLS: After the STARTTLS command is executed, TLS encryption is used. Communication data is not encrypted before the STARTTLS command is executed. NOTE: The encryption mode configured on a storage system must be consistent with that configured on the SMTP server.	[Example] STARTTLS
   SMTP Server Authentication	Indicates whether the SMTP server needs to authenticate senders. If it is not selected, Username and Password are unavailable.	[Example] Select the option button if the SMTP server requires authentication. Otherwise, leave it unselected.
   Username	SMTP account name of the sender. When emails are sent through the SMTP server, the sender is prompted to type their SMTP account name and password for authentication.	[Remarks] The value cannot be blank, and contains 1 to 63 characters. It cannot contain a single quotation mark ('). [Example] testuser
   Password	Password of the SMTP account. When emails are sent through the SMTP server, the sender is prompted to type their SMTP account name and password for authentication.	[Remarks] The value cannot be blank, and contains 1 to 63 characters. The password cannot contain extended ASCII characters or Unicode characters. Otherwise, the password is invalid. It is recommended that the password contain characters from the following categories: Base 10 digits (0-9) Uppercase characters (A-Z) Lowercase characters (a-z) Space Special characters such as [\]^_{|}~`@!"#$%&'()*+-./:;<=>? [Example] aJ1p23dySQ
   Prefix of the email title	Email title field defined by senders. If there are too many emails, users can search for desired emails using this field.	The value contains 0 to 511 bytes and cannot contain a single quotation mark ('). [Example] -
   Add alarm severities	After this function is enabled, alarm severities are displayed in the titles of alarm notification emails. The possible alarm severities are critical, major and warning.	[Example] Add alarm severities

5. Click Close.

Prerequisites

• You have logged in to DeviceManager as a super administrator or an administrator who has operation permissions.
• The email notification function has been enabled.
• An SMTP server is available and has been configured.

Procedure

1. Log in to DeviceManager.
2. Choose Settings > Alarm Settings > Email Notification.
3. Manage recipient email addresses. Table 5-13 details the operations.
   Figure 5-2 Recipient Settings
   
   Table 5-13 Relevant operations

   Operation	Procedure
   Adding a recipient email address	Under the Recipient Settings list, click Add. The Add Recipient Information dialog box is displayed. Set Recipient Email and Alarm Severity. NOTE: The possible alarm severities are Critical, Major, and Warning. Click OK. The Recipient Settings list displays the newly added recipient email address.
   Editing a recipient email address	In the Recipient Settings list, select the email address that you want to edit and click Modify. The Modify Recipient Information dialog box is displayed. Set Recipient Email and Alarm Severity. NOTE: The possible alarm severities are Critical, Major, and Warning. Click OK. The Recipient Settings list displays the edited recipient email address.
   Removing a recipient email address	In the list, select the recipient email address that you want to remove and click Remove.

4. Click Save.

   The Execution Result dialog box is displayed.

5. Click Close.

Prerequisites

• You have logged in to DeviceManager as a super administrator or an administrator who has operation permissions.
• The email notification function has been enabled.
• An SMTP server is available and has been configured.

Procedure

1. Log in to DeviceManager.
2. Choose Settings > Alarm Settings > Email Notification.
3. Manage recipient email addresses. Table 5-14 details the operations.
   Figure 5-3 Recipient Settings
   
   Table 5-14 Relevant operations

   Operation	Procedure
   Adding a recipient email address	Under the Recipient Settings list, click Add. The Add Recipient Information dialog box is displayed. Specify Recipient Email and Notification Type. NOTE: You can set Notification Type to Alarm and/or Event. If you set Notification Type to Alarm, specify Alarm Severity. You can set Alarm Severity to Critical, Major, and/or Warning. Click OK. The Recipient Settings list displays the newly added recipient email address. If you set Notification Type to Event, enable or disable notification modes for certain events by referring to Managing Event Notification (Applicable to V500R007C30 and Later). The system will send event information to recipient email addresses for which Event Notification is Enable.
   Editing a recipient email address	In the Recipient Settings list, select the email address that you want to edit and click Modify. The Modify Recipient Information dialog box is displayed. Modify Recipient Email and Notification Type. NOTE: You can set Notification Type to Alarm and/or Event. If you set Notification Type to Alarm, specify Alarm Severity. You can set Alarm Severity to Critical, Major, and/or Warning. Click OK. The Recipient Settings list displays the edited recipient email address. If you set Notification Type to Event, enable or disable notification modes for certain events by referring to Managing Event Notification (Applicable to V500R007C30 and Later). The system will send event information to recipient email addresses for which Event Notification is Enable.
   Removing a recipient email address	In the list, select a recipient email address that you want to remove and click Remove.

4. Click Save.

   The Execution Result dialog box is displayed.

5. Click Close.

Prerequisites

• You have logged in to DeviceManager as a super administrator or an administrator who has operation permissions.
• The email notification function has been enabled.
• An SMTP server is available and has been configured.

Procedure

1. Log in to DeviceManager.
2. Choose Settings > Alarm Settings > Email Notification.
3. In the Recipient Setting area, select the desired recipient email, and click Modify.

   The Modify Recipient Information dialog box is displayed.

4. Specify Notification Type.
   • You can set Notification Type to Alarm and/or Event.
   • If you set Notification Type to Alarm, specify Alarm Severity. You can set Alarm Severity to Critical, Major, and/or Warning.

5. Click OK.
6. Click Save.

   The Execution Result dialog box is displayed.

7. Click Close.

Follow-up Procedure

If you set Notification Type to Event, enable or disable notification modes for certain events by referring to Managing Event Notification (Applicable to V500R007C30 and Later). The system will send event information to recipient email addresses for which Event Notification is Enable.