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Administrator Guide

OceanStor 2800 V5 V500R007

This document is applicable to OceanStor 2800 V5. Routine maintenance activities are the most common activities for the storage device, including powering on or off the storage device, managing users, modifying basic parameters of the storage device, and managing hardware components. This document is intended for the system administrators who are responsible for carrying out routine maintenance activities, monitoring the storage device, and rectifying common device faults.
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Maintenance Item Overview

Maintenance Item Overview

This list of maintenance items and frequencies helps system administrators check the device environment and device status. If a fault occurs, it will be detected and rectified in a timely manner, ensuring that the storage systems continue running normally.

Table 3-1, Table 3-2, and Table 3-3 describe the first, daily, and weekly maintenance items, respectively.

Table 3-1 First maintenance items

Maintenance Item

Operation

Checking the installation of SmartKit tools

On the maintenance terminal, check whether SmartKit tools have been installed, including:

  • Collect Device Archives
  • Information Collection
  • Disk Health Analysis
  • Inspection
  • Patch Tool
NOTE:

If SmartKit has not been installed, log in to https://support.huawei.com/enterprise/en, search SmartKit, and download the installation package and operation guide of the corresponding version. Follow instructions in the operation guide to install tools.

Checking the installation and configuration of eService

On the maintenance terminal, check whether eService has been installed and an appropriate alarm policy has been configured.

NOTE:

If eService has not been installed, log in to https://support.huawei.com/enterprise/en, search eService, and download the installation package and operation guide of the corresponding version. Follow instructions in the operation guide to install tools.

Checking the alarm policy configuration

On DeviceManager, check whether the alarm policy has been configured.

  • Email notification
  • SM notification
  • System notification
  • Alarm dump
  • Trap IP address management
  • USM user management
  • Alarm masking
  • Syslog notification
NOTE:

If it has not been configured, see section Configuring Alarm Handling Policies of the Installation Guide of the corresponding product model.

Table 3-2 Daily maintenance items

Maintenance Item

Operation

Checking and handling alarms

Log in to DeviceManager or use the alarm reporting mode that has been configured to view alarms and handle the alarms in a timely manner based on the suggestions.

NOTE:

If an alarm persists, use SmartKit tools to collect relevant information and contact Huawei technical support.

Table 3-3 Weekly maintenance items

Maintenance Item

Operation

Checking storage devices

On a maintenance terminal, use the tool Inspection of SmartKit to perform checks.

  • Hardware status
  • Software status
  • Value-added services
  • Alarm check
NOTE:

If a fault occurs and the rectification method recommended by the tool does not work, use SmartKit to collect fault information and contact Huawei technical support.

Checking the equipment room environment

Check the equipment room environment according to Check Method.

NOTE:

If the equipment room environment cannot meet the requirements, adjust the environment in a timely manner based on the related specifications.

Checking the rack environment

Check whether the rack environment meets requirements in section Checking Racks.

NOTE:

If the rack environment cannot meet the requirements, adjust the environment accordingly in a timely manner.

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Updated: 2019-07-11

Document ID: EDOC1000181576

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