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Administrator Guide

OceanStor 2800 V5 V500R007

This document is applicable to OceanStor 2800 V5. Routine maintenance activities are the most common activities for the storage device, including powering on or off the storage device, managing users, modifying basic parameters of the storage device, and managing hardware components. This document is intended for the system administrators who are responsible for carrying out routine maintenance activities, monitoring the storage device, and rectifying common device faults.
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Exporting a Data Package to Be Uploaded

Exporting a Data Package to Be Uploaded

If the eService becomes unavailable, you can manually export data packages to be uploaded to Huawei technical support center.

Context

  • If the eService becomes unavailable, the eService client saves data uploaded within 24 hours. After the eService recovers, the eService client continues receiving data. Before the eService recovers, you can manually export data packages to be uploaded.
  • Exported data packages include performance, running, and alarm data.

Procedure

  1. Log in to the CLI as an administrator or a super administrator.
  2. Run the export event event_type=call_home ip=? user=? password=? path=? command to export data packages to be exported.

    Table 5-35 Parameters

    Parameter

    Description

    Value

    ip=?

    IP address of a File Transfer Protocol (FTP) or Secure File Transfer Protocol (SFTP) server.

    NOTE:

    To export log files, an FTP or SFTP server must be available and is accessible to the storage system.

    -

    user=?

    Name of a user for logging in to an FTP or SFTP server.

    The value contains 1 to 64 characters without colons (:).

    password=?

    Password for logging in to an FTP or SFTP server.

    The value contains 1 to 64 characters.

    path=?

    Path and file for saving events or logs on an FTP or SFTP server.

    The path must start with /. The file is a package.

    • /test/ indicates that events or logs are saved in the test folder on the FTP/SFTP server. The file name is automatically generated.
    • /test indicates that events or logs are saved in the test file.
    • If you specify the file name, we recommend you add the file name extension .tgz. If you do not specify the file name extension, the CLI will add it automatically.

    port=?

    ID of the port used on an FTP or SFTP server.

    The value is an integer between 1 and 65535.

    • If protocol is set to FTP, the default value is 21.
    • If protocol is set to SFTP, the default value is 22.

Example

Export certain eService data to an FTP server, where the IP address of the FTP server is 192.168.8.211, the user name for logging in to the FTP server is admin, the password is admin, the exported eService data will be stored in the root directory of the FTP server, and the exported eService data will be saved with the default file name.

admin:/>export event event_type=call_home ip=192.168.8.211 user=admin password=***** path=/ protocol=FTP 
WARNING: It will take several minutes to collect and export the information. 
Have you read warning message carefully?(y/n)y 
Are you sure you really want to perform the operation?(y/n)y 
Controller ID: 0A 
Package Path: /collector_chs_file_0A.tgz 
Controller ID: 0B 
Package Path: /collector_chs_file_0B.tgz 
Command executed successfully.
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Updated: 2019-07-11

Document ID: EDOC1000181576

Views: 18373

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