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Command Reference

OceanStor 18000 and 18000F V5 Series V500R007

This document is applicable to OceanStor 18500 V5, 18800 V5, 18500F V5, and 18800F V5. Based on the CLI provided by DeviceManager, this document describes how to use various commands classified by functions and how to set the CLI and manage the storage system through these commands. The document that you browse online matches the latest C version of the product. Click Download to download documents of other C versions.
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change remote_support general

change remote_support general


The change remote_support general command is used to configure basic information about the Call Home service.


change remote_support general [ center_id=? ] [ proxy_switch=? ] [ proxy_address=? ] [ proxy_port=? ] [ proxy_username=? ] [ proxy_password=? ] [ site_name=? ]






Technical support center.

The value contains 1 to 63 characters.


Switch for enabling or disabling a proxy server.

  • "0": off.
  • "1": on.


Proxy server address.

The value can be a domain name or an IPv4 address. The domain name is a case-insensitive string of 1 to 255 characters, including letters, digits, and hyphens (-). Domain names at various levels are separated by periods (.). Hyphens (-) cannot be the start or end of the domain name.


Port number of a proxy server.

The value ranges from 1 to 65535.


User name for logging in to a proxy server.

The value contains 1 to 63 characters excluding single quotation marks (').


Password for logging in to a proxy server.

The value contains 1 to 63 characters.


Site name.

The value contains 1 to 127 characters excluding single quotation marks (').


Super administrator

Usage Guidelines

  • This command can be used to configure a technical support center for the Call Home service. Messages at the technical support center can be queried by running the "show remote_support technical_support_center" command.
  • This command can be used to configure information about the proxy server of the Call Home service.


Configure basic information about the Call Home service.

admin:/>change remote_support general center_id=CenterEC proxy_switch=on proxy_address= proxy_port=8080 proxy_username=admin proxy_password=********** 
WARNING: You are about to change the technical support center of the Call Home service. If the Call Home service has been enabled, this operation will disable the ongoing Call Home service, and the new technical support center needs to be re-authenticated.  
Suggestion: Before performing this operation, contact technical support engineers and confirm that the selected technical support center obeys the local law. 

Have you read warning message carefully?(y/n)y 
Are you sure you really want to perform the operation?(y/n)y 
Command executed successfully.

System Response


Updated: 2019-09-02

Document ID: EDOC1000181601

Views: 321261

Downloads: 41

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