No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search


To have a better experience, please upgrade your IE browser.


FusionAccess Desktop Solution V100R006C20 Application Virtualization User Guide 09 (FusionSphere V100R006C10 or Earlier)

Rate and give feedback:
Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Installing the Antivirus Client

Installing the Antivirus Client


If an antivirus server is deployed in the desktop cloud environment, install the antivirus client software on all the Windows infrastructure VMs to protect the Windows infrastructure VMs from virus attacks.


Basic configuration of the Windows infrastructure VMs is complete.


Data preparation is not required for this operation.


Install the antivirus client.

  1. Open Internet Explorer, enter https://Antivirus server IP address:4343/officescan in the address box, and press Enter.

    The Security Alert dialog box is displayed, showing "You are about to view pages over a secure connection."

  2. Click OK.

    The system displays "There is a problem with this website's security certificate."

  3. Click Continue to this website (not recommended).

    The Security Alert dialog box is displayed, showing "You are about to view pages over a secure connection."

  4. Click OK.

    The Internet Explorer dialog box is displayed, prompting you to add the website to trusted websites.

  5. Click Add.

    The Trusted sites dialog box is displayed.

  6. Click Add.

    The antivirus server IP address is added to Websites.

  7. Click Close.

    The login page of the OfficeScan Web Console is displayed.

  8. Click the message displayed in the upper part of the page, and select Install This Add-on for All Users on This Computer.

    The Internet Explorer - Security Warning dialog box is displayed asking you to install


    If the installation fails, reinstall the antivirus client.

  9. Click , select Always install software from Trend Micro,Inc., and click Install.

    The Internet Explorer - Security Warning dialog box is closed.

  10. In the lower part on the login page of the OfficeScan Web Console, click the hyperlink for installing the client, for example, https://https://Antivirus server IP address:4343/officescan/console/html/cgi/cgiWebUpdate.exe, as shown in Figure A-1.

    Figure A-1 OfficeScan

  11. Select Download 32–bit Package Now or Download 32–bit Package Now based on the client OS.
  12. Install software as prompted.
  13. Close Internet Explorer.

Verify the installation of the antivirus agent client.

  1. Choose Start > OfficeScan Client > OfficeScan.

    The Trend Micro OfficeScan window is displayed.

  2. Click in the upper right corner of the window, and select About.

    The About Trend Micro OfficeScan dialog box is displayed.

  3. Check whether Agent version is 11.0.XXXX.


    The antivirus client software is provided by the antivirus server. If the antivirus client software version is incorrect, reinstall the correct antivirus server.

  4. Close the About Trend Micro OfficeScan dialog box.
  5. Close the Trend Micro OfficeScan window.
  6. Choose Start > Run.

    The Run dialog box is displayed.

  7. Enter services.msc in the Open text box and press Enter.

    The Services window is displayed.

  8. Check whether services shown in Figure A-2 are displayed in the right pane.

    • If yes, the antivirus client is successfully installed.
    • If no, uninstall the antivirus client, and reinstall it.
    Figure A-2 Antivirus client services

  9. Close the Services window.

Scan the infrastructure VM.

  1. Choose Start > OfficeScan Client.

    The Trend Micro OfficeScan window is displayed.

  2. Click the Manual Scan tab, select computer, and click Scan.

    The Scanning dialog box displays the scanning progress.

  3. Perform related operations based on the scanning results.
Updated: 2019-09-29

Document ID: EDOC1000182383

Views: 15535

Downloads: 133

Average rating:
This Document Applies to these Products
Related Documents
Related Version
Previous Next